William Xiong
Albemarle
Summary
Detail-oriented damage specialist with expertise in report writing, risk assessment methodologies, and construction site inspections. Demonstrated success in ensuring regulatory compliance and collaborating with contractors to achieve effective resolutions.
Overview
6
6
years of professional experience
Work History
Damage Specialist
PRG
Albemarle
07.2025 - Current
- Analyzed documents and reports to identify discrepancies, enhancing investigation accuracy.
- Collected evidence and statements from relevant parties to support investigations.
- Collaborated with law enforcement on sensitive cases to ensure effective resolutions.
- Compiled comprehensive reports that summarized findings and recommendations, facilitating informed decision-making.
- Utilized investigative tools and software for efficient data collection and organization.
- Organized investigative files for efficient access and reference, streamlining case management.
- Researched relevant laws pertaining to active investigations to ensure compliance.
- Adhered strictly to departmental policies regarding investigation processes and reporting procedures.
Catastrophe Claims Adjuster
State Farm
Albemarle
01.2023 - 07.2025
- Conducted thorough investigations to assess claim validity and coverage.
- Communicated findings to clients and internal teams, ensuring clarity.
- Documented claim processes, ensuring accurate records for all activities.
- Resolved disputes through negotiation of settlements with involved parties.
- Collaborated with departments to streamline communication in claims processing.
- Determined resource needs for efficient completion of investigations.
- Performed on-site inspections to verify cause of loss and ascertain coverage.
- Maintained comprehensive records of investigation documents for easy accessibility.
Risk Management Coordinator
City of Concord
Concord
12.2019 - 01.2023
- Developed risk assessment frameworks for city projects and initiatives.
- Coordinated training sessions on risk management practices, enhancing employee awareness and compliance.
- Analyzed potential risks in city operations and proposed mitigation strategies.
- Collaborated with departments to identify and prioritize risk management concerns, facilitating proactive risk mitigation.
- Maintained comprehensive documentation of risk assessments and action plans, ensuring transparency and accountability in risk management processes.
- Facilitated communication between departments regarding risk issues and solutions.
- Reviewed policies to ensure compliance with state and federal regulations on risks.
- Identified potential risk exposure to develop corrective action plans.
Education
High School Diploma -
North Stanly Highschool
New London, NC01-2013
Skills
- Construction site inspection
- Building code compliance
- Risk assessment
- Regulatory knowledge
- Project coordination
- Report writing
Timeline
Damage Specialist
PRG
07.2025 - Current
Catastrophe Claims Adjuster
State Farm
01.2023 - 07.2025
Risk Management Coordinator
City of Concord
12.2019 - 01.2023
High School Diploma -
North Stanly Highschool