William Youse
Winston-Salem
Summary
Experienced courier and route sales representative skilled in route navigation, customer relationship management, and safety compliance. Proven ability to optimize delivery schedules and maintain accurate records, enhancing operational efficiency. Detail-oriented individual with experience in inventory management and time optimization. Successfully enhanced operational accuracy through meticulous record-keeping and adherence to safety protocols, contributing to improved service delivery.
Overview
20
20
years of professional experience
Work History
Direct Support Professional
Traid Corridnated Service
Greensboro
02.2025 - Current
- Provided personal care and assistance to individuals with disabilities.
- Facilitated communication between clients, families, and healthcare providers.
Registered Behavior Technician
Abc Of Nc Child Development Center
Winston-Salem
10.2022 - 06.2024
- Implemented individualized behavior intervention plans for children with developmental needs.
- Collaborated with therapists to assess and track behavioral progress of clients.
Ramp Agent
Jetstream Ground Service
Greensboro
09.2019 - 09.2022
- Loaded and unloaded baggage and cargo from aircraft.
- Conducted safety checks on vehicles and equipment before operation.
Courier
Youse Enterprise
Kernersville
01.2007 - 10.2019
- Delivered packages efficiently across urban routes, ensuring timely service.
- Coordinated parcel deliveries, optimizing schedules through effective time management.
- Maintained precise delivery and pickup records, enhancing operational accuracy.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Communicated effectively with customers regarding delivery status and concerns.
- Collaborated with team members to optimize delivery schedules and routes.
- Adhered to safety protocols while operating vehicles during deliveries.
- Documented pickups and deliveries and submitted reports after shift.
Route Sales Representative
Flowers Bakery
Winston-Salem
02.2012 - 08.2019
- Delivered bakery products to customers on assigned routes.
- Managed inventory levels and restocked products to ensure product availability.
- Built strong relationships with clients to ensure repeat business.
- Trained new route sales representatives on procedures to enhance team performance.
- Resolved customer inquiries and concerns in a timely manner.
- Collaborated with warehouse staff to schedule deliveries efficiently.
- Utilized handheld devices for routing and order management tasks.
Education
High School Diploma -
North Forsyth
Winston-Salem, NC06-2011
Skills
- Route navigation
- Package tracking
- Inventory management
- Time optimization
- Safety compliance
- Record keeping
- Customer relationship management
- Attention to detail
Timeline
Direct Support Professional
Traid Corridnated Service
02.2025 - Current
Registered Behavior Technician
Abc Of Nc Child Development Center
10.2022 - 06.2024
Ramp Agent
Jetstream Ground Service
09.2019 - 09.2022
Route Sales Representative
Flowers Bakery
02.2012 - 08.2019
Courier
Youse Enterprise
01.2007 - 10.2019
High School Diploma -
North Forsyth