William West
Greenville
Summary
Dynamic professional with experience at PetSmart, skilled in relationship building and curriculum development. Proven ability to train and mentor others, fostering a collaborative environment. Adept at problem solving and enhancing customer experiences, ensuring operational excellence while promoting sales and community engagement. Committed to empowering youth through innovative activities and support.
Overview
4
4
years of professional experience
Work History
Associate
PetSmart
Greenville
03.2022 - Current
- Trained new associates on store operations, policies, and procedures.
- Ticketed, arranged and displayed merchandise to promote sales.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Built relationships with customers by providing friendly customer service.
Youth Leader
Piney Grove Chapel Baptist
Angier
07.2021 - 08.2024
- Facilitated workshops on topics outside of just religion such as goal setting, conflict resolution and decision making.
- Supported older youth in making positive behavior choices and took appropriate disciplinary measures.
- Encouraged youth involvement in community service projects which promote civic engagement.
- Advocated for youth needs and interests within the organization and the broader community.
- Supported student ministries by teaching about Bible stories and linking themes to current events.
Crew Member
Chipotle Grill
Garner
09.2021 - 03.2022
- Resolved customer complaints in a professional manner.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted in the preparation of food items such as bowls, chips, or wraps.
Education
Associate of Arts - Social Studies Education
Johnston Community College
Smithfield, NC05-2024
Bachelor of Arts - Social Studies Education
East Carolina University
Greenville, NCSkills
- Curriculum development
- Classroom management
- Educational technology
- Student assessment
- Relationship building
- Team collaboration
- Problem solving
Timeline
Associate
PetSmart
03.2022 - Current
Crew Member
Chipotle Grill
09.2021 - 03.2022
Youth Leader
Piney Grove Chapel Baptist
07.2021 - 08.2024
Associate of Arts - Social Studies Education
Johnston Community College
Bachelor of Arts - Social Studies Education
East Carolina University