william Tolbert
Bessemer City
Summary
Positive, hardworking, hands-on leader with 20+ years' experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines. Creative, attentive, experienced Sous Chef seeking role as Head Chef at a reputable, fine-dining establishment. Dedicated professional offering over 5 years' experience overseeing restaurant operations and the preparation of food at a well-known steakhouse in New York City. Exceptional time management and leadership skills with a focus on customer experience and quality of service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Chef
Hilton Garden Inn Hotel
03.2023 - 09.2024
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Ex Chef
Hilton Garden Inn
07.2019 - 03.2023
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food
- Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers
- Order or requisition food or other supplies needed to ensure efficient operation
- Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets
- Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs
- Coordinate planning, budgeting, or purchasing for all the food operations within establishments such as clubs, hotels, or restaurant chains
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Banquet Chef
Columbia Marriotte
08.2014 - 09.2019
- Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Substitute for or assist other cooks during emergencies or rush periods
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food
- Order or receive supplies or equipment
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Banquet Chef
Forest Lake Country Club
11.2006 - 07.2014
- Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches
- Substitute for or assist other cooks during emergencies or rush periods
- Coordinate and supervise work of kitchen staff
- Portion, arrange, and garnish food, and serve food to waiters or patrons
- Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils
- Season and cook food according to recipes or personal judgment and experience
- Prepare relishes and hors d'oeuvres
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Education
High School Diploma - Home Economics
Ashbrook High School
Gastonia, North Carolina06.1994
Skills
- Fruit Carvings
- Skillful
- Strong Work Ethic
- Food Safety
- Menu Planning
Certification
- Food Protection Manager Certification - ServSafe or National Restaurant Association.
Timeline
Executive Chef
Hilton Garden Inn Hotel
03.2023 - 09.2024
Ex Chef
Hilton Garden Inn
07.2019 - 03.2023
Banquet Chef
Columbia Marriotte
08.2014 - 09.2019
Banquet Chef
Forest Lake Country Club
11.2006 - 07.2014
High School Diploma - Home Economics
Ashbrook High School
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