William P. Sutton
Lexington
Summary
Experienced Flight Paramedic with a strong background in providing exceptional care to patients during transportation. Nine years of paramedic experience and a total of 16 years in the healthcare field. Skilled in efficiently assessing patients and implementing advanced life-saving techniques for positive health outcomes. Expertise extends beyond patient care as a highly effective communicator, fostering teamwork among colleagues, hospital staff, and EMS representatives. Known for organizational skills and dependability, excelling at managing multiple priorities with a positive attitude. Team-oriented, always willing to take on additional responsibilities for the overall success of the team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Critical Care Flight Paramedic
Atrium Healthcare Wake Forrest Bapitist Medical Center
Winston-Salem, NC
07.2025 - Current
- Administer advanced life support and critical care interventions in high-stress environments.
- Collaborate with multidisciplinary teams to enhance patient outcomes during air transport.
- Assess and monitor patients' conditions, ensuring compliance with medical protocols.
- Utilize advanced medical equipment and technology for emergency response operations.
Ground Paramedic Supervisor
MedCenter Air
Charlotte, NC
10.2024 - 07.2025
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enforced compliance with local, state and federal regulations and company standards.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised daily operations of emergency medical services, ensuring compliance with safety protocols and regulations.
Regional Operations Supervisor
City Ambulance Service
Spring, TX
05.2024 - 09.2024
- Enforced compliance with local, state and federal regulations and company standards.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Critical Care Flight Paramedic
Novant Med Flight Critical Care Flight Paramedic, Global Medical Response
Salisbury, NC
12.2021 - 01.2024
- Provide visual guidance, navigation and radio communications assistance to pilot
- Maintain energy and enthusiasm in fast-paced environment
- Involved with multiple committees to maintain a positive work environment
- (i.e
- Public relations, community service and equipment)
- Document patient information, medical interventions and patient outcomes for accurate record-keeping
- Transport critically ill and injured patients to nearest medical center, using a Zoll monitor, Revel-LTV, Glide Scope, Quin-flow and other advanced life support equipment
- Make adjustment to ventilator settings and treatments as needed while following established protocols
- Train new team members on proper procedures and protocols to maintain best practices and promote great patient care.
Novant Med Flight Ground Base Medical Manager
Global Medical Response
Salisbury, NC
03.2021 - 09.2022
- Addressed and remedied all patient or team member issues
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties
- Created and implemented organizational policies and procedures
- This included creation and implementation of risk assessments for ground responses
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines
- Supervised team of eight employees and developed training to help each member grow while allowing them to complete assigned task
- Increased call volume by 50% by establishing relationships with local hospital staff.
Paramedic
Novant Med Flight Ground Paramedic, Response
Salisbury, NC
02.2020 - 03.2021
- Followed established procedures for personal and patient safety
- Documented patient information, medical interventions, and patient outcomes for accurate record-keeping
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed
- Interpreted limited histories and used physical examinations to identify potential underlying critical issues
- Monitored patients' vital signs to assess condition and identify necessary medical interventions.
Level I Instructor/ AHA BLS Instructor
Rowan-Cabarrus Community College
Salisbury, NC
08.2015 - 01.2021
- Assessed and monitored student understanding of class concepts and materials
- Evaluated and revised lesson plans and course content to achieve student- centered learning.
Paramedic
Wake Forest Baptist Health
Winston-Salem, NC
11.2016 - 11.2020
- Conducted equipment checks to maintain continuous and safe operation
- Developed and maintained rapport with coworkers and local hospital staff to facilitate quality patient care
- Evaluated patient vital signs and status to determine care needs using electronic vital sign machines
- Administered fluid replacement via IV and IO and correct electrolyte imbalances
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations
- Dispensed medications and monitored patient responses for adaptive treatment
- Educated patients and family members on medical treatments and therapies for informed support.
Paramedic Crew Chief
Forsyth County EMS
Winston-Salem, NC
12.2012 - 12.2012
- Triaged injuries by communicating with patients, bystanders, family members and identified appropriate medical facility for transport
- Communicated with lucid patients to gather incident and medical history information
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Communicated with hospital personnel and dispatchers to provide information about situation, arrange reception of the patient and receive instructions for further treatment
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Maintained patient care, treatment, and medication documentation for accurate, up-to-date clinical records.
Education
Bachelor of Science - Emergency Medical Technology
Columbia Southern University
Orange Beach, AL05-2028
High School Diploma - undefined
Davidson County Community College
Thomasville, NCundefined
Graystone Day School
Misenheimer, NCSkills
- Quality Improvement
- Clinical Leadership
- Staff Development
- Employee Recruitment and Hiring
- Critical Thinking
- Decision-Making
Accomplishments
- Teamwork
- Intubation
- Emergency Response
- Patient Assessments
- Pre-hospital Care
- Proficient with Zoll, Phillips and Lifepak heart monitors
- Proficient with Revel 1200, LTV ventilators, and Hamilton T1
- Presented at Metrolina Trauma Symposium 2023- Push Dose Pressers in Prehospital Care
- Paramedic Certification
Affiliations
NC Rescue Association, International College of Advanced Practice Paramedics, National Society of Leadership and Success, National Association of EMT
Certification
NC Paramedic - Initial certification obtained 12/2014 (EMT-B 2008) SC Paramedic, VA Paramedic, National Registry Paramedic, Certified Flight Paramedic, NC Fire Fighter II, NC Technical Rescue, NC Hazardous Materials Operations, AHA- BLS, ACLS, PALS, NRP, ASTNA TPATC
Timeline
Critical Care Flight Paramedic
Atrium Healthcare Wake Forrest Bapitist Medical Center
07.2025 - Current
Ground Paramedic Supervisor
MedCenter Air
10.2024 - 07.2025
Regional Operations Supervisor
City Ambulance Service
05.2024 - 09.2024
Critical Care Flight Paramedic
Novant Med Flight Critical Care Flight Paramedic, Global Medical Response
12.2021 - 01.2024
Novant Med Flight Ground Base Medical Manager
Global Medical Response
03.2021 - 09.2022
Paramedic
Novant Med Flight Ground Paramedic, Response
02.2020 - 03.2021
Paramedic
Wake Forest Baptist Health
11.2016 - 11.2020
Level I Instructor/ AHA BLS Instructor
Rowan-Cabarrus Community College
08.2015 - 01.2021
Paramedic Crew Chief
Forsyth County EMS
12.2012 - 12.2012
High School Diploma - undefined
Davidson County Community College
undefined
Graystone Day School
Bachelor of Science - Emergency Medical Technology
Columbia Southern University