William Sheridan
Raleigh
Summary
Hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
7
7
years of professional experience
Work History
Automotive Technician/Shop Manager
Carworx
07.2018 - 07.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Records Clerk
Hannah Sheridan & Cochran, LLP - Attorneys At Law
10.2017 - 06.2018
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Updated records with new information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Transferred inactive records to storage to free up space and preserve history.
Construction Worker
Westpine Builders
09.2016 - 09.2017
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated power equipment to move materials and promote job efficiency.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
Education
Certificate in Business Management -
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Millbrook High School
Raleigh, NC05.2014
Skills
- Mechanical Diagnostics
- Body Work
- Managing Parts
- Engine Rebuilds
- Customer Relations
- Welding and Fabrication
- Problem Solving
- Designing Custom Projects
- Tuning High Performance EFI motors
- Electrical and Wiring Diagnostic and Repair
- Overseeing Garage Operations
- Training Junior Team Members
Timeline
Automotive Technician/Shop Manager
Carworx
07.2018 - 07.2023
Records Clerk
Hannah Sheridan & Cochran, LLP - Attorneys At Law
10.2017 - 06.2018
Construction Worker
Westpine Builders
09.2016 - 09.2017
Certificate in Business Management -
Wake Technical Community College
High School Diploma -
Millbrook High School
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