Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Segalla

Fayetteville

Summary

Dynamic professional with extensive experience at Booz Allen Hamilton, excelling in team leadership and training solutions. Proven track record in optimizing simulation resources and enhancing operational readiness, leveraging strong communication skills and technology integration proficiency. Recognized for developing innovative training frameworks that significantly improved client service excellence and team efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Simulation Instructor Operator (SIO) Project Lead

Booz Allen Hamilton Holding Corp
12.2023 - Current

- Led a team of four as both Job Leader and Career Manager, providing day-to-day leadership, conducting performance reviews, and mentoring team members to support their development and career growth, resulting in enhanced team performance and alignment with organizational goals.

-Developed the framework for a Maintenance & Sustainment tracker to meet data capture requirements and improve workflow processes, resulting in improved client delivery and increased team efficiency.

-Managed the assessments, reporting, utilization, and operational status of four different types of simulation systems, totaling 90 systems, ensuring the delivery of accurate and timely data.

-Evaluated training data and equipment locations to provide data-driven recommendations for optimizing simulation resources, increasing system availability, and minimizing travel-related cost.

-Delivered subject matter expertise in simulation resources, training execution, and solution development through briefings, collaboration, and mentorship, enhancing the capabilities of client units, team members and coworkers.

-Managed and maintained VBS3 simulation system equipment hardware and software, ensuring optimal readiness to support unit training exercises.

-Marketed and scheduled the capabilities of the United States Army Reserve Virtual Training Team, resulting in increased scheduling and utilization of Army Reserve simulation equipment.

Associate, Customer Trainer

Booz Allen Hamilton Holding Corp
01.2019 - 12.2024

-Delivered subject matter expertise in simulation resources , training execution, and solution development through briefings, collaboration, and mentorship, enhancing the capabilities of client units, team members, and coworkers.

-Assisted with region lead responsibilities, including briefing in weekly meetings and reviewing team member travel and expense reports for accuracy.

-Researched capabilities and developed a rapid framework to facilitate distance training for the Army Reserve client during the COVID-19 pandemic, ensuring the team's continued ability to support client training needs effectively.

-Collaborated with a team member to create a SharePoint framework and outline, improving program data input, collection, and management. This initiative reduced redundancies and increased efficiency in data processes.

-Marketed and scheduled the capabilities of the United States Army Reserve Virtual Training Team , resulting in increased scheduling and utilization of Army Reserve simulation resources.

-Collaborated with a coworker to identify, innovate, prototype, develop, and implement a highly effective device that bridges the gap between simulation and hands-on training resulting in a significant increase in training realism and capability.

-Managed and maintained VBS3 simulation system equipment hardware and software, ensuring optimal readiness to support unit training exercises.

Senior Consultant, Customer Trainer

Booz Allen Hamilton Holding Corp
12.2013 - 12.2018

-Managed and maintained VBS3 simulation system equipment hardware and software, ensuring optimal readiness to support unit training exercises.

-Marketed the capabilities of the United States Army Reserve Virtual Training Team and scheduled training resulting in increased utilization of simulation training resources across the Army Reserves.

-Developed , modified, and facilitated training scenarios tailored to the specific needs and objectives of Army Reserve units , resulting in increased unit readiness across the Army Reserve.


Fire Support Sergeant

United States Army
05.2012 - 12.2013

-Selected above peers for a brigade-level position, maintaining accountability for over $5 million in equipment, ensuring operational readiness and security.

-Developed and operated the VBS2 simulation system to support Brigade, Battalion, and Company-level Fire Support certification and Joint Fires Observer training, resulting in a higher pass rate.

-Provided Observer/Controller support for numerous battalion and level training events, facilitating after-action reviews that led to increased proficiency and operational readiness.

Education

Associate of Arts - Associate of Arts

Fayetteville Technical Community College
Fayetteville, NC
01-2017

Skills

  • Microsoft Office
  • Team collaboration
  • Strong communication skills
  • Technology integration proficiency
  • Training Solutions
  • Training Delivery
  • Client Service Excellence
  • Team leadership
  • Time management
  • Decision-making

Certification

ATD Master Trainer -Association for Talent Development (ATD), 2024

Timeline

Simulation Instructor Operator (SIO) Project Lead

Booz Allen Hamilton Holding Corp
12.2023 - Current

Associate, Customer Trainer

Booz Allen Hamilton Holding Corp
01.2019 - 12.2024

Senior Consultant, Customer Trainer

Booz Allen Hamilton Holding Corp
12.2013 - 12.2018

Fire Support Sergeant

United States Army
05.2012 - 12.2013

Associate of Arts - Associate of Arts

Fayetteville Technical Community College
William Segalla