William Hadwen
Carthage
Summary
Dynamic manager with a proven track record at Berri Bowlful, excelling in team leadership and process improvements that boosted productivity. Skilled in customer service and animal handling, I fostered a collaborative environment while enhancing operational efficiency. Committed to delivering high-quality service and maintaining accurate inventory levels.
Overview
4
4
years of professional experience
Work History
Manager
Berri Bowlful
01.2022 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements resulting in increased productivity and reduced downtime.
- Managed inventory levels, ensuring accurate stock records and timely replenishment.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Pack Leader
Green Beagle Lodge
05.2024 - 09.2024
- Provided daily care for animals, ensuring cleanliness and comfort in living environments.
- Administered medications as directed by veterinarians, monitoring animal health and behavior.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
Kennel Assistant
Tarheel K9
01.2024 - 03.2024
- Provided daily care for dogs, ensuring cleanliness and comfort in kennel environment.
- Executed feeding schedules, monitoring dietary needs and health of all animals.
- Assisted in training programs, reinforcing commands and socialization skills with pets.
- Maintained accurate records of animal behavior, health observations, and interactions.
- Handled aggressive dogs
Sales Associate
Pet Supermarket Inc.
03.2023 - 05.2023
- Assisted customers with product selection and provided recommendations based on individual needs
- Maintained inventory levels through regular stock checks and effective replenishment strategies
- Trained new staff on store policies, customer service techniques, and sales processes
- Enhanced customer satisfaction by resolving inquiries and addressing complaints swiftly
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Excel High School
OnlineSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Supply maintenance
- Pet interaction
- Animal handling expertise
Languages
Portuguese
Professional Working
Timeline
Pack Leader
Green Beagle Lodge
05.2024 - 09.2024
Kennel Assistant
Tarheel K9
01.2024 - 03.2024
Sales Associate
Pet Supermarket Inc.
03.2023 - 05.2023
Manager
Berri Bowlful
01.2022 - Current
High School Diploma -
Excel High School