William Garinger
Cary,NC
Summary
Experienced in fostering positive guest experiences and cultivating a warm atmosphere. Enthusiastic about expanding knowledge and thriving in dynamic environments. Possessing a solid foundation in customer service and hospitality fundamentals, adept in communication and collaboration. Prepared to leverage and enhance interpersonal and organizational abilities at Firebirds as a Front of House Team Member.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dining Room Server
Preston Pointe Retirement Community
05.2023 - 07.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
To-Go Server
Chili’s Bar & Grill
07.2022 - 11.2022
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Education
Bachelor of Science - Biology
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2028
High School Diploma -
Cary High School
Cary, NC06-2024
Wake Technical Community College
Wake County, NC05-2024
Skills
- Microsoft Excel
- Python
- Leadership
- Communication
- Teamwork
- Customer Service
- Guest Relations
- Strong Multitasking
Accomplishments
Junior Marshall
AP Capstone
UNC Deans List
Certification
- CPR
- First Aid
- AED (Red Cross)
Leadership Experience
- Executive Team Member, UNC Special Olympics Club, Chapel Hill, NC, 12/24 - Present
- Club Unify Leader, Cary High School, Cary, NC
- Student Council Member, Cary High School, Cary, NC
- Key Club Member, Cary High School, Cary, NC
- National Honor Society Member, Cary High School, Cary, NC
- Stop the Bleed Program Leader, Cary High School
- Down Syndrome Awareness Organizer, Gigi’s Playhouse
- Cary Youth Leadership Graduate, Cary Chamber of Commerce
- Healthcare Club Member
- Food Bank Volunteer, Food Bank of Central & Eastern NC, Durham, NC
- Assisted Living Home Project Volunteer
Languages
English
Timeline
Dining Room Server
Preston Pointe Retirement Community
05.2023 - 07.2024
To-Go Server
Chili’s Bar & Grill
07.2022 - 11.2022
Bachelor of Science - Biology
University of North Carolina At Chapel Hill
High School Diploma -
Cary High School
Wake Technical Community College
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