William Gallier
Raleigh
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
19
19
years of professional experience
Work History
Bartender
Earps Ordinary
06.2024 - 04.2025
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Bartender Shift Manager
Mulligans Pub
09.2023 - 10.2024
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Bartender
Ornery Beer
06.2020 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Bartender Shift Manager
Third Base Pizza and Custard
05.2018 - 03.2020
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Server/ Bartender
Coalfire Grill
09.2018 - 12.2019
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Alamo Drafthouse
06.2017 - 09.2018
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly movie theater for an enjoyable guest experience.
Guard/ Field Attendant
Fairfax County Government
06.2014 - 08.2017
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
Canvasser/ Direct Marketing
Atlantic Remodeling
01.2013 - 06.2014
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
Server
Flemings Steakhouse
03.2008 - 10.2009
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bus Boy
Glory Days Grill
01.2006 - 02.2007
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Earps Ordinary
06.2024 - 04.2025
Bartender Shift Manager
Mulligans Pub
09.2023 - 10.2024
Bartender
Ornery Beer
06.2020 - 11.2023
Server/ Bartender
Coalfire Grill
09.2018 - 12.2019
Bartender Shift Manager
Third Base Pizza and Custard
05.2018 - 03.2020
Server
Alamo Drafthouse
06.2017 - 09.2018
Guard/ Field Attendant
Fairfax County Government
06.2014 - 08.2017
Canvasser/ Direct Marketing
Atlantic Remodeling
01.2013 - 06.2014
Server
Flemings Steakhouse
03.2008 - 10.2009
Bus Boy
Glory Days Grill
01.2006 - 02.2007
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