Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Depew

Morganton

Summary

Dynamic and compassionate professional with extensive experience in caregiving and facilities maintenance at Partnership Property Management. Proven ability to enhance resident satisfaction through effective problem-solving and strong communication skills. Successfully implemented safety protocols and improved operational efficiency, fostering a supportive community atmosphere while ensuring compliance with health and safety standards. Constantly striving to improve the quality of life for the residents under my care.

Overview

15
15
years of professional experience

Work History

Self Employed

Self-employeed
01.2010 - 03.2018
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
  • Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
  • Promoted culture of respect and empathy, leading by example and setting positive tone.
  • Increased resident satisfaction, listening to feedback and making necessary adjustments.
  • Enhanced residents' quality of life by organizing weekly social activities and outings.
  • Facilitated supportive community atmosphere, fostering strong relationships among residents.
  • Coordinated with healthcare professionals to provide comprehensive care for residents.
  • Addressed emergency situations with calm and efficiency, ensuring resident safety.
  • Improved property security with implementation of updated surveillance system.
  • Conducted daily health checks on residents, providing peace of mind for families.
  • Negotiated with vendors for better rates on supplies, reducing operational costs.
  • Maintained safe and clean environment, ensuring compliance with health and safety standards.
  • Enhanced living spaces, leading regular maintenance and repair efforts.
  • Trained new staff members, ensuring high standard of care across team.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Maintained required records of work hours, budgets and payrolls.
  • Established and enforced safety protocols and guidelines for staff.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.

Maintenance Caretaker

Partnership Property Management
09.2019 - 06.2025
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
  • Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
  • Promoted culture of respect and empathy, leading by example and setting positive tone.
  • Increased resident satisfaction, listening to feedback and making necessary adjustments.
  • Enhanced residents' quality of life by organizing weekly social activities and outings.
  • Facilitated supportive community atmosphere, fostering strong relationships among residents.
  • Coordinated with healthcare professionals to provide comprehensive care for residents.
  • Addressed emergency situations with calm and efficiency, ensuring resident safety.
  • Improved property security with implementation of updated surveillance system.
  • Conducted daily health checks on residents, providing peace of mind for families.
  • Negotiated with vendors for better rates on supplies, reducing operational costs.
  • Maintained safe and clean environment, ensuring compliance with health and safety standards.
  • Enhanced living spaces, leading regular maintenance and repair efforts.
  • Trained new staff members, ensuring high standard of care across team.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Maintained required records of work hours, budgets and payrolls.
  • Established and enforced safety protocols and guidelines for staff.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.

Owner/Operator

Full Circle IR
05.2018 - 06.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Implemented sustainable practices, reducing environmental impact.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.

Education

No Degree - Commercial Driver's License Training

Caldwell Community College And Technical Institute
Hudson, NC

Skills

  • Safety awareness
  • Compassionate caregiving
  • Emotional support
  • Troubleshooting and repair
  • Adaptable problem-solving
  • Preventive Maintenance
  • Mobility support
  • Event setup
  • Basic carpentry
  • Mobility assistance
  • SOP compliance
  • Professional boundaries
  • Disease prevention
  • OSHA requirements
  • Lawn care and groundskeeping
  • Building winterizing
  • Restaurant equipment maintenance
  • Housekeeping support
  • Customer relations
  • Health and safety compliance
  • Clear communication
  • Creative thinking
  • Customer service
  • Safety protocols
  • Decision-making
  • Conflict resolution
  • Team coordination
  • Problem-solving
  • Timekeeping
  • Employee training and development
  • Complaints handling
  • Equipment maintenance
  • Grounds maintenance
  • Quality assurance
  • Inventory monitoring
  • Database updating
  • Janitorial process improvement
  • Standards compliance
  • Facilities maintenance
  • Inventory replenishment
  • Employee work scheduling
  • Stock inventory management
  • Maintenance and repair leadership
  • Procedure implementation
  • Cost estimation
  • Safety Equipment
  • Room occupancy maintenance
  • Painting work
  • Budget preparation
  • Powered floor washers
  • Materials requisition
  • Facilities inspection
  • Supply management
  • Infection control
  • Staff training
  • Facility inspection
  • Resource allocation
  • Vendor relationship management
  • Equipment purchasing

Timeline

Maintenance Caretaker

Partnership Property Management
09.2019 - 06.2025

Owner/Operator

Full Circle IR
05.2018 - 06.2025

Self Employed

Self-employeed
01.2010 - 03.2018

No Degree - Commercial Driver's License Training

Caldwell Community College And Technical Institute

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William Depew