William Buettner

Transitioned to administrative role, assisting with project setup, management, research, and document preparation to support team objectives.

• Prepared reports and presentations for client meetings, enhancing communication and decision-making.
• Coordinated communication between departments to streamline workflows.
• Handled customer inquiries and resolved issues promptly and professionally.
• Maintained filing systems to ensure easy access to important documents.
• Developed detailed reports and spreadsheets using various software applications, including Microsoft Access, to improve data analysis and reporting.
• Prepared and maintained office filing systems, including paper and electronic files.
• Generated weekly status reports summarizing progress on tasks assigned within the department.
• Performed research using online resources to gather data for reports or other documents.
• Scanned documents into electronic format for storage in database systems.
• Processed incoming and outgoing mail, and distributed to appropriate staff members.
• Answered phones, directed calls to appropriate personnel, took messages and responded to customer inquiries in a professional manner.

While finishing my degree at UNC Charlotte, I began working for the sister company of the surveyors I used to work with. After getting my North Carolina Real Estate license, I became a Land Acquisition Agent.

• Collaborated with developers, municipalities, state agencies, and corporations to secure land, right of way, and easements for construction projects, facilitating project completion.
• Negotiated fair compensation with landowners on behalf of clients, ensuring positive interactions and successful transactions.
• Maintained accurate records of customer interactions and processed accounts, supporting efficient documentation and compliance.
• Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
• Completed research to thoroughly understand client requirements.

Worked in survey department during summers and holiday breaks starting at 16, gaining hands-on experience throughout college.

• Conducted land surveys using total stations and GPS equipment, ensuring precise measurements for project requirements.
• Collected field data for boundary, topographic, as-built, and final surveys.
• Assisted in staking property lines for fencing and determining building setbacks, facilitating accurate construction planning.
• Assisted in marking locations for building foundations and securing footers for construction accuracy.
• Provided technical support to senior staff during survey operations for enhanced efficiency.

Worked as a barista in on-campus coffee shops, delivering quality beverages until pandemic led to service shutdown.

• Prepared and served a variety of coffee beverages to customers.
• Maintained cleanliness and organization of the coffee station and seating area.
• Engaged customers with personalized service, enhancing their experience and promoting menu items.
• Operated espresso machines and other equipment efficiently and safely.
• Managed cash register operations, ensuring accurate and efficient transaction processing.