William Braswell
Nashville
Summary
Dedicated sales associate with 26 years of experience in retail and logistics. Proven strengths in teamwork, time management, and customer engagement, driving significant improvements in sales goals and operational efficiency.
Overview
40
40
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Rocky Mount, NC
05.2000 - Current
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained knowledge of store inventory and promotions to provide accurate information.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Trained new associates on store policies, product knowledge, and customer service techniques.
- Implemented visual merchandising standards to enhance product displays and attract customers.
- Streamlined checkout processes, reducing wait times and improving overall efficiency.
- Led initiatives for inventory management, minimizing stock discrepancies through effective organization.
- Analyzed customer feedback to identify areas for service improvement and implemented changes accordingly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Logistics Operator I
Pfizer
Rocky Mount, NC
06.1986 - Current
- Optimized inventory management processes to enhance efficiency and accuracy in logistics operations.
- Coordinated inbound and outbound shipments, ensuring compliance with regulatory requirements and company standards.
- Implemented safety protocols to minimize workplace incidents and promote safe handling of materials.
- Trained new team members on logistics procedures and best practices for operational excellence.
- Implemented cross-functional communication strategies that fostered collaboration between departments and improved overall efficiency.
- Staging and sorting product
- Currently in training for WIP
- Perform housekeeping as necessary
- Maintained safety standards throughout the warehouse, resulting in fewer accidents and a safer working environment.
- Managed loading and unloading processes to minimize damages and maintain product quality.
- Operate and certified on forklifts
Education
High School Diploma -
South Edgecome High School
Pinetops, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Goal oriented
- Reliable and punctual
- Stocking and receiving
Timeline
Sales Associate
Lowes Home Improvment
05.2000 - Current
Logistics Operator I
Pfizer
06.1986 - Current
High School Diploma -
South Edgecome High School