William Andrews
Creedmoor
Summary
Offering solid foundation in communication and public relations, with strong willingness to learn and grow in political environment. Brings understanding of political processes and campaign logistics, delivering effective digital marketing and event planning abilities. Ready to use and develop organizational and analytical skills within my position. I will dedicate myself to the job and those that I represent.
Thrived in fast-paced political campaign environment, developing skills in strategic planning, public speaking, and stakeholder engagement. Demonstrated ability to manage complex projects and communicate effectively with diverse audiences. Seeking to transition into new field where these transferable skills can drive impactful results.
Overview
19
19
years of professional experience
Work History
Modular Associate
Walmart
04.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Analyzed customer data to identify trends and anticipate customer needs.
Campaign Intern
Adam Frisch for Colorado 3rd District
06.2024 - 10.2024
- Streamlined voter database management, allowing for more targeted and efficient communication strategies.
- Assisted in creation of press releases and media advisories, securing coverage in local news outlets.
- Conducted research on policy issues to inform campaign strategy and messaging.
- Developed persuasive pitch scripts for use during phone banking sessions that led to increased donor contributions.
Dispatch Manager
Transforce
08.2017 - 04.2024
- Deliver packages to post offices, obtain delivery signatures, and unload and load trucks
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Analyzed historical data to identify trends in workload volume, adjusting staffing levels accordingly during peak periods or downtimes.
- Improved team efficiency with thorough training sessions on dispatch software.
Parts Specialist
MHC Kenworth
12.2016 - 07.2017
- Research parts, customer service, sales, and billing
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Issued parts to technicians to complete customers' repairs.
Parts Manager
Gerber Collision
06.2016 - 12.2016
- Order parts, invoicing, compare costs, deliver parts, return parts, assist in rebuild of cars, and obtain credits
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Collections Specialist
Professional Recovery Consultants
06.2015 - 06.2016
- Inbound and outbound calls, insert info into computer, and organize files
- Processed payments and applied to customer balances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Researched accounts and completed due diligence to resolve collection problems.
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Office Manager
B&B Topsoil
07.2008 - 06.2015
- Customer Service, credit card transfers, computer application such as Microsoft Word 2007 and Microsoft Accounting 2007, customer relations, and Human Resources assistant
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Assistant Manager
Stone Theaters
12.2010 - 05.2012
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Sales Associate
Rack Room Shoes
09.2005 - 05.2007
Education
High School Diploma -
South Granville High School
Creedmoor, NCAssociate of Arts -
Vance Granville Community College
Creedmoor, NC12.2022
Bachelor of Arts - Political Science
North Carolina State University
Raleigh, NC08-2025
Skills
- Microsoft Proficiency
- Digital and Physical Research
- Material Preparation
- Documentation and Recordkeeping
- Financial Document Review
- Complex Problem-Solving
- Sales and Marketing
- Complex Problem-solving
- Time management
- Task prioritization
- Problem-solving
- Leadership qualities
Timeline
Campaign Intern
Adam Frisch for Colorado 3rd District
06.2024 - 10.2024
Modular Associate
Walmart
04.2024 - Current
Dispatch Manager
Transforce
08.2017 - 04.2024
Parts Specialist
MHC Kenworth
12.2016 - 07.2017
Parts Manager
Gerber Collision
06.2016 - 12.2016
Collections Specialist
Professional Recovery Consultants
06.2015 - 06.2016
Assistant Manager
Stone Theaters
12.2010 - 05.2012
Office Manager
B&B Topsoil
07.2008 - 06.2015
Sales Associate
Rack Room Shoes
09.2005 - 05.2007
High School Diploma -
South Granville High School
Associate of Arts -
Vance Granville Community College
Bachelor of Arts - Political Science
North Carolina State University
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