- Horseback Riding
- Animal Care
- Fashion
- Dance
- Photography
- Western Fashion and Style
- Personal Development and Self-Improvement
- Music
Whitney Reese
4004 North Center Street
Summary
Adept at managing sensitive patient data in compliance with HIPAA, I excell in enhancing patient satisfaction at Bethlehem Direct Care through exceptional organizational skills and strategic planning. My role significantly improved clinic efficiency and patient-provider communication, showcasing my critical thinking and relationship-building abilities.
Energetic about fashion, enthusiastic about working with a wide range of customers to develop unique styles. Versed in principles of style and accessorizing.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Bethlehem Direct Care
03.2019 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Engaged with patients to provide critical information.
- Delivered excellent patient experiences and direct care.
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Attention to detail
- Verbal and written communication
- Goal setting
- Relationship building
- Payment collection
- Creative problem solving
- Articulate communication
- Strategic planning
- Patient satisfaction
- Punctual and hardworking
- Calm and effective under pressure
Interests
Timeline
Patient Care Coordinator
Bethlehem Direct Care
03.2019 - Current
Similar Profiles
Harry CuntapayHarry Cuntapay
Carer at Mercy Place Cairns (Bethlehem) - Aged Care HomeCarer at Mercy Place Cairns (Bethlehem) - Aged Care Home
Abbigail ReesAbbigail Rees
Front Office Coordinator at St. Bethlehem Dental CareFront Office Coordinator at St. Bethlehem Dental Care
Amy PlantAmy Plant
Senior Manager of Operations at Bethlehem Haven (Part of Pittsburgh Mercy Family of Care)Senior Manager of Operations at Bethlehem Haven (Part of Pittsburgh Mercy Family of Care)
Michael PostMichael Post
Boilermaker at Enerfab/local 374Boilermaker at Enerfab/local 374
Allen VelezAllen Velez
Christmas Light Installation at Frost LightingChristmas Light Installation at Frost Lighting