Whitney Gibson
Newton
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Rotech Healthcare
Conover
06.2023 - Current
- Assisted patients with equipment setup and usage for respiratory care.
- Responded to customer inquiries efficiently, providing accurate product information.
- Collaborated with healthcare teams to ensure timely service and patient satisfaction.
Education
Newton Conover High School
Newton, NCSkills
- Customer interaction
- Product knowledge
- Equipment setup
- Appointment Scheduling
- Service coordination
- Icd 10 coding
- Insurance Verification
Timeline
Customer Service Representative
Rotech Healthcare
06.2023 - Current
Newton Conover High School