Whitney Exum
Concord
Summary
Professional, competent, and determined individual. Values integrity, authenticity, and compassion. Proficient in customer service, communication, and teamwork. Demonstrated success in fostering relationships with healthcare providers and patients. Always prepared with a positive attitude and an open mind with a willingness to constantly learn and grow. Seeking an environment of work that encourages teamwork, service, and innovation.
Overview
12
12
years of professional experience
Work History
Pharmacy Account Manager
PioneerRx
05.2023 - 03.2024
- Managed pharmacy accounts, ensuring compliance with industry regulations and company policies.
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
- Logged in remotely to pharmacy locations to offer support with diverse issues including third party claims, point-of-sale system processing, prescription workflow, and software features to improve patient-oriented outcomes.
Pharmacist Technician & Intern
CVS Health
05.2013 - 05.2023
- Prepared and dispensed prescriptions with attention to detail and close following of prescriber and pharmacist orders to reduce medication errors and promote medication safety.
- Provided education of prescriptions and healthcare to promote community health and wellness at multiple CVS locations.
- Maintained inventory by performing cycle counts, receiving orders, and monitoring of expiration dates.
Server
Cracker Barrel Old Country Store Inc
06.2012 - 12.2018
- Served customers entrees while promoting a pleasurable family dining experience.
- Collaborated with kitchen staff to streamline food delivery and enhance order accuracy.
- Promoted feature menu items and specials to drive sales and increase customer satisfaction.
Education
No Degree - Biology (Pre-Pharmacy)
Presbyterian College
Clinton, SCHigh School Diploma -
Woodruff High School
Woodruff, SC05-2011
Skills
- Customer relationship building
- Conflict Resolution
- Adaptability
- Teamwork
- Communication
Timeline
Pharmacy Account Manager
PioneerRx
05.2023 - 03.2024
Pharmacist Technician & Intern
CVS Health
05.2013 - 05.2023
Server
Cracker Barrel Old Country Store Inc
06.2012 - 12.2018
No Degree - Biology (Pre-Pharmacy)
Presbyterian College
High School Diploma -
Woodruff High School