Dynamic professional with strong project management and customer service skills. Expertise in safety management and conflict resolution, ensuring efficient daily operations and a positive customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Pool Manager
Greensboro Parks And Recreation
Greensboro
05.2025 - 08.2025
Managed daily pool operations to ensure safety and cleanliness.
Scheduled staff shifts and assigned daily responsibilities for efficiency.
Conducted regular inspections of pool facilities and equipment for maintenance.
Resolved any customer complaints or issues in a timely manner.
Life Guard
Greensboro Parks And Recreation
Greensboro
05.2024 - 09.2024
Monitored pool activities, ensuring safety and compliance with regulations to protect patrons.
Administered first aid and rescue techniques during emergencies, effectively responding to critical situations.
Maintained cleanliness and orderliness of pool area and surrounding facilities, promoting a safe and welcoming environment.
Front of House Employee
Ozzie's Ice Cream
Greensboro
05.2022 - 04.2023
Greeted customers and provided friendly customer service.
Prepared and served a variety of ice cream flavors and toppings, enhancing customer experience.
Ensured cleanliness of front counter and dining area, contributing to a welcoming environment.
Operated cash register and processed customer transactions accurately.
Education
Bachelor of Arts - Political Science And Public Policy
University of North Carolina At Chapel Hill
Chapel Hill, NC
05-2029
Skills
Safety management
Project management
Risk management
Event coordination
Customer service
Team collaboration
Conflict resolution
Certification
First Aid, AED, and CPR certified
Timeline
Head Pool Manager
Greensboro Parks And Recreation
05.2025 - 08.2025
Life Guard
Greensboro Parks And Recreation
05.2024 - 09.2024
Front of House Employee
Ozzie's Ice Cream
05.2022 - 04.2023
Bachelor of Arts - Political Science And Public Policy