Weymouth Jones
Charlotte
Summary
Retirement Solutions Expert and Operations Leader with 15+ years of experience in financial services, specializing in IRA strategy, employer-sponsored plans, and regulatory compliance. Deeply knowledgeable in IRS rules, SECURE Act provisions, and retirement distribution policies. Proven track record of enhancing advisor confidence, streamlining service operations, and leading high-performing teams. Recognized for strategic thinking, process improvement, and client-centric leadership.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
LPL Financial
01.2015 - 09.2025
- Led advisor education initiatives focused on IRA rollover rules, retirement distributions, and SECURE Act changes
- Developed strategies to improve advisor knowledge on employer-sponsored plans and retirement inquiries
- Served as internal expert on IRS regulations impacting retirement accounts and client transactions
- Conducted root cause analysis on retirement-related Medallia “Detractor” surveys to improve service outcomes
- Presented retirement policy updates and strategic initiatives to SVP+ for alignment and PAG approval
- Mentored team members for succession planning and elevated retirement service capabilities
Supervisor
LPL Financial
01.2013 - 01.2015
- Acted as escalation point for complex retirement account issues and advisor service needs
- Supported policy enforcement and compliance with IRS guidelines for retirement transactions
- Delivered internal training on retirement plan features and regulatory updates
Service Center Associate
LPL Financial
01.2006 - 01.2013
- Provided direct support for IRA distributions, rollovers, and employer-sponsored plan inquiries
- Identified and resolved service gaps related to retirement account processing and compliance
- Strengthened advisor confidence through personalized retirement support and follow-ups
Education
No Degree - Psychology
Winston Salem State University
Winston-Salem, NCSkills
- IRA & Retirement Plan Expertise
- SECURE Act Compliance & Strategy
- IRS Rules & Regulatory Guidance
- Employer-Sponsored Plan Operations
- Retirement Distribution & Rollover Support
- Advisor Education & Enablement
- Strategic Decision-Making
- Talent Development & Succession Planning
- Continuous Process Improvement
- Call Center Operations
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and increased Team Engagement Score by 20%
Certification
- FINRA Series 6 & 63 Licensed
- Quantum Manager Effectiveness Score: 85
- Quantum Team Engagement Score: 74 (20-point increase)
- Workday Manager Ratings:
- Strategic Decision Making: 10
- Communication: 10
- Efficiency: 10
- Innovation: 10
- Talent Management: 10
Timeline
Manager
LPL Financial
01.2015 - 09.2025
Supervisor
LPL Financial
01.2013 - 01.2015
Service Center Associate
LPL Financial
01.2006 - 01.2013
No Degree - Psychology
Winston Salem State University
Section name
Driving operational excellence through retirement plan expertise and people-first leadership