Wesley Smith
Salisbury
Summary
Accomplished Protective Services Sergeant at Novant Health, Rowan Medical Center, demonstrating exceptional leadership and conflict resolution skills. Expert in enhancing security protocols and fostering teamwork. Known for excellent communication and a positive attitude, adept at handling high-pressure situations. Proven track record in improving team efficiency and collaboration without compromising service quality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Protective Services Sergeant
Novant Health, Rowan Medical Center
12.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Protective Services Officer
Novant Health, Rowan Medical Center
03.2009 - Current
- Utilized conflict resolution skills to de-escalate tense situations between individuals effectively while remaining calm under pressure.
- Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
- Streamlined communication between security personnel using radio equipment, ensuring quick response times during critical situations.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
Education
High School Diploma -
Davie County High
Mocksville, NC06-1979
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Verbal communication
- Active listening
- Calm under pressure
Certification
Asp Baton Training
OC Spray
Unarmed Training
FEMA 100,200,700
IAHSS Basic
IAHSS Advanced
IAHSS Supervisory -7/2026
CPR RQI Quarterly
Firearms Certification 3/2017-3/2026
MOAB- 5/2025
Timeline
Protective Services Sergeant
Novant Health, Rowan Medical Center
12.2021 - Current
Protective Services Officer
Novant Health, Rowan Medical Center
03.2009 - Current
High School Diploma -
Davie County High
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