Wesley Rogers
Fayetteville
Summary
Health systems professional with extensive leadership experience in healthcare and military organizations. Successfully led strategic initiatives and process improvements that enhanced operational performance and patient care outcomes. Expertise in stakeholder engagement, program implementation, and regulatory compliance to drive quality and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Scientist
Veterans Affairs Medical Center
Fayetteville
06.2022 - Current
- Collaborate with laboratory leadership to identify process improvement opportunities, optimize workflows, improve service delivery, and support facility quality priorities.
- Investigate patient safety issues and patient concerns through PSR and PATS-R processes; analyze root causes and recommend corrective actions to improve quality, turnaround time, and patient care support.
- Present recommendations and findings to laboratory leadership regarding workflow improvements, quality initiatives, resource utilization, operational concerns, and procedural updates.
- Develop training materials and deliver training on quality systems, equipment maintenance, quality control, reporting procedures, LIS workflows, and competency requirements.
- Conduct validation, correlation, precision, linearity, CAP survey, and quality assurance activities supporting regulatory compliance and continuous performance improvement.
- Serve as Alternate Safety Officer and COR Level I; coordinate with internal stakeholders and vendors, conduct hazardous materials inventories, and support safe, compliant operations.
- Collaborate across departments and stakeholders to implement operational improvements, resolve issues affecting patient care, and evaluate workflow performance for continuous improvement.
- Review critical results and manually entered results to ensure accuracy, patient safety, and timely reporting; assign CAP surveys and sign staff competency assessments.
Medical Laboratory Technologist
Cape Fear Valley Medical Center
Fayetteville
09.2021 - 06.2022
- Processed high-volume patient specimens in microbiology, chemistry, hematology, and other disciplines while maintaining HIPAA compliance, quality standards, and safe operations.
- Maintained equipment, calibration, documentation, and reporting accuracy to support reliable patient care and regulatory readiness.
Operations Manager / Operations Non-Commissioned Officer, SSG
U.S. Army
Fort Bragg
09.2017 - 01.2022
- Directed operational programs supporting 600+ personnel while supervising operations staff and maintaining compliance records for 74 employees.
- Led strategic planning, scheduling, resource coordination, supply chain, training, education records, and reporting systems that enhanced organizational effectiveness and readiness.
- Developed and standardized programs across 11 organizational units, improving accountability, consistency, compliance, and operational performance.
- Managed, planned, designed, and scheduled phases of large projects; monitored progress, identified risks, implemented corrective actions, and met deliverables under deadline constraints.
- Coordinated multidisciplinary teams, vendors, customers, and leadership to identify issues, evaluate alternatives, resolve conflicts, and implement effective solutions.
- Facilitated stakeholder meetings, workshops, training sessions, and requirements-gathering discussions to improve communication, collect user feedback, and support change management.
- Provided project updates, operational analyses, risk mitigation recommendations, and performance information to senior leadership to support decision-making and mission objectives.
- Managed inventory, procurement coordination, vendor relationships, costs, deadlines, and quality requirements without sacrificing safety or organizational performance.
Laboratory Supervisor / Laboratory NCOIC
U.S. Army
Fort Knox
01.2016 - 09.2017
- Directed daily laboratory operations supporting patient care while managing 23 personnel, six section supervisors, staffing schedules, budgets, contracts, reference lab services, and quality assurance activities.
- Improved laboratory efficiency by 25% through workflow redesign, inventory management improvements, specimen-tracking enhancements, technology integration, and process improvement initiatives.
- Led temporary laboratory relocation for renovation and restructured workload during hospital downsizing to a clinic while maintaining uninterrupted operations and service quality.
- Developed policies, procedures, job descriptions, and standardized operating guidance; managed inspections and supported favorable CAP accreditation outcomes.
- Built partnerships with other departments, reference laboratories, vendors, and external stakeholders to optimize resources, resolve issues, and maintain regulatory compliance.
- Advised and mentored staff on career progression, training, disciplinary actions, conflict resolution, and personal goals while improving workforce performance.
- Analyzed workload, staffing, space utilization, and operational requirements to recommend improvements supporting patient care, efficiency, and compliance.
- Managed laboratory budget and cost-control efforts, reducing waste without sacrificing quality, safety, inspection readiness, or patient care support.
Core Laboratory Supervisor / Core Laboratory NCOIC
U.S. Army
Fort Knox
04.2015 - 01.2016
- Supervised laboratory personnel, daily workflow, testing priorities, records, quality assurance programs, equipment readiness, and policy compliance in deployed and garrison settings.
- Maintained and improved QC, validation, correlation, budget planning, inventory, and procedural systems supporting timely, accurate clinical operations.
- Communicated effectively with clinical departments, supervisors, and stakeholders to prioritize testing, resolve operational issues, and sustain mission requirements.
- Participated in policy and procedure development, quality assurance updates, equipment oversight, and records management to support regulatory requirements.
Core Laboratory Lead Technician / Medical Laboratory Technician
U.S. Army
Worldwide
07.2006 - 04.2015
- Conducted patient sample analysis and quality control, performed correlation and linearity studies, and ensured compliance with safety practices to support clinical decision-making.
- Maintained competency files, trained new staff on instrumentation and processes, and resolved analyzer malfunctions to uphold reporting accuracy.
- Led training programs, managed competency assessment folders, submitted CAP surveys, coordinated inventory management, and ensured accurate sample processing and reporting.
Education
MBA - Project Management
Fayetteville State University
Fayetteville, NC12-2025
BS - Business Administration
Fayetteville State University
Fayetteville, NC12-2023
AAS - Business Administration
Fayetteville Technical Community College
Fayetteville, NC12-2021
Skills
- Regulatory compliance
- Risk management
- Data analysis
- Project and Program Management
- Performance improvement
- Innovation & Continuous Improvement
- Clinical Protocol Development
- Stakeholder Engagement
- Change management
- Cross-Functional Leadership
- Workforce training
- Executive communication
Certification
- Contracting Officer Representative (COR) Level I
- AMT Medical Laboratory Scientist (MLS)
Selected Qualification Highlights
- Meets Health System Specialist IOR through healthcare leadership, clinical operations, administrative coordination, supervisory experience, and business/project management education.
- Led projects and process improvements involving patient care operations, training systems, compliance programs, budgets, contracts, vendors, inventory, and quality assurance.
- Experienced developing policies, procedures, training programs, performance recommendations, risk mitigation plans, and operational improvements for senior leadership review.
Timeline
Clinical Laboratory Scientist
Veterans Affairs Medical Center
06.2022 - Current
Medical Laboratory Technologist
Cape Fear Valley Medical Center
09.2021 - 06.2022
Operations Manager / Operations Non-Commissioned Officer, SSG
U.S. Army
09.2017 - 01.2022
Laboratory Supervisor / Laboratory NCOIC
U.S. Army
01.2016 - 09.2017
Core Laboratory Supervisor / Core Laboratory NCOIC
U.S. Army
04.2015 - 01.2016
Core Laboratory Lead Technician / Medical Laboratory Technician
U.S. Army
07.2006 - 04.2015
MBA - Project Management
Fayetteville State University
BS - Business Administration
Fayetteville State University
AAS - Business Administration
Fayetteville Technical Community College