Wesley Hill
Gastonia
Summary
High performing sales professional with over 19 years' experience in Telecommunications. Known for contributions of territory growth and for being focused on customer satisfaction. Extensive outside sales experience with proven ability to manage and grow customer relationships to expand customer base. Superior time management and organization skills. Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Overview
24
24
years of professional experience
Work History
Selling Branch Manager
Labor Finders
01.2023 - Current
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Enterprise Account Executive
Urgent Care 24/7
12.2021 - Current
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- Worked with service and project management departments to provide total support to clients.
Sr Enterprise Account Executive
Conterra Networks
07.2020 - 11.2021
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Experience B2B Account Executive
Windstream Communications
01.2019 - 07.2020
- Demonstrated products at customer locations, answering questions and redirecting objections to close deals
- Implemented professional sales presentations to creatively communicate product quality and market comparisons
- Generated 50+ leads per week and pursued opportunities to convert customers with 70% success rate.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Marketed and sold solutions and services to stakeholders across multiple levels of organization.
B2B Sales Representative
Corporate Payroll Services
04.2016 - 01.2019
- Delivered presentations to address customer needs and offer solutions
- Scheduled sales appointments and met with potential customers to explain benefits of products and services
- Maintained customer records to document communications and sales activity
- Contacted and developed working relationships with executives and business owners
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Direct Sales Supervisor
Spectrum Communications
02.2014 - 03.2016
- Assigned, managed and tracked more than 5,000 leads per month
- Exceeded group objectives by successfully leading and coaching sales professionals
- Translated senior management objectives and directives into actionable front-line sales strategies and effective policies
- Traveled across territory daily to back up and oversee team of 20
- Coached and developed entry-level sales professionals into highly successful closers
- Assessed, optimized and elevated operations to target current and expected demands
- Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales
- Motivated sales professionals by delivering positive reinforcement and constructive feedback
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
General Manager
Integrity Security Solutions Inc
01.2006 - 02.2014
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each new ADT customer
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans
- Enhanced operational performance by developing effective business development strategies, systems and procedures
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions
- Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, and profits
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
- Consistently complied with company policies and government regulations
- Saved costs by managing shrink processes and inventory levels for corrective action planning
- Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency
- Managed sales and operations, including hiring, coaching and mentoring team of 80 sales representatives and technicians.
B2B Sales Representative
Time Warner Cable
03.2000 - 01.2006
- Delivered presentations to address customer needs and offer solutions
- Maintained customer records to document communications and sales activity
- Scheduled sales appointments and met with potential customers to explain benefits of products and services
- Contacted and developed working relationships with executives and business owners
- Prospected new opportunities by identifying promising commercial customers and qualifying leads
- Prepared sales reports and actively engaged with leadership to determine tactics for propelling profitability
- Implemented professional sales presentations to creatively communicate product quality and market comparisons
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies
- Prepared and processed contracts and order forms for new and existing customers
- Assisted customers during selection process and helped choose perfect products to meet individual needs
- Implemented consultative sales techniques to generate revenues and exceed sales targets
- Negotiated and closed deals with minimal oversight
- Answered customers' questions and addressed problems and complaints in person and via phone
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Education
Business Administration And Management
Gaston College
Dallas, NCHigh School Diploma -
Gaston Early College High School
Dallas, NC05.2000
Skills
- Inside and outside sales
- Customer needs assessment
- Product and service knowledge
- Client acquisition strategies
- Telecommunications knowledge
- On-site product demonstrations
- Prospecting and networking skills
- B2B and B2C sales
- Sales closing
- Post-sales support
- Lead generation
- Organization
- Team management
- Relationship development
- Security systems
- Team building
- Supervision
- MS Office
- Problem resolution
- Salesforce Software
- Sales Strategies Implementation
- Sales Quota Management
- Submission Preparation
- Sales Statistics Analysis
- Contact Management Systems
- Team Recruiting and Onboarding
- Forecast Preparation
- Personnel Management
- Business Development and Planning
- Networking Events
- Business Growth Opportunities
- Customer Complaint Resolution
- Cloud Hosting
Timeline
Selling Branch Manager
Labor Finders
01.2023 - Current
Enterprise Account Executive
Urgent Care 24/7
12.2021 - Current
Sr Enterprise Account Executive
Conterra Networks
07.2020 - 11.2021
Experience B2B Account Executive
Windstream Communications
01.2019 - 07.2020
B2B Sales Representative
Corporate Payroll Services
04.2016 - 01.2019
Direct Sales Supervisor
Spectrum Communications
02.2014 - 03.2016
General Manager
Integrity Security Solutions Inc
01.2006 - 02.2014
B2B Sales Representative
Time Warner Cable
03.2000 - 01.2006
Business Administration And Management
Gaston College
High School Diploma -
Gaston Early College High School
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