Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Grant

Raleigh

Summary

Dynamic and results-driven professional with extensive experience in customer service at respectable organizations such as Chick-fil-a and Chipotle. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for strong multitasking skills and attention to detail, consistently delivering high-quality service while managing multiple orders efficiently. Certified trainer with a commitment to fostering loyalty and repeat business.

Overview

2
2
years of professional experience

Work History

Crew Member

Chipotle
05.2025 - Current
  • Work front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the counter
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Express Lane Shopper

Harris Teeter
02.2024 - 05.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Maintained personalized and attentive customer service to ensure repeat business

Front End Clerk

Chick-fil-A
07.2023 - 02.2024
  • Kept front end areas clean and organized for professional appeal to customers.
  • Managed customer concerns and responded to questions concerning Chick-fil-a product.
  • Accepted payments, returned change and issued receipts.
  • Maintained current understanding of promotional ads and seasonal offerings.
  • Became a certified trainer within 5 months
  • Utilized excellent communication skills to build rapport with customers, fostering loyalty and repeat business.

Education

Sanderson High School
Raleigh, NC

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Attention to detail

Timeline

Crew Member

Chipotle
05.2025 - Current

Express Lane Shopper

Harris Teeter
02.2024 - 05.2025

Front End Clerk

Chick-fil-A
07.2023 - 02.2024

Sanderson High School

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Wesley Grant