Summary
Overview
Work History
Education
Skills
Multiple Regional and Company Territory Manager of the month and year awards.
Timeline
Generic

Wes Randolph

Mooresville

Summary

Outgoing and results-driven, bringing strong background in client relationship management and strategic planning. Comprehensive understanding of sales techniques combined with excellent negotiation and communication abilities. Committed to driving market expansion and achieving revenue targets through innovative solutions.

Overview

34
34
years of professional experience

Work History

Territory Manager

VAD HVAC Distributors
03.2003 - Current
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

HVAC Tech

Temp Systems HVAC
02.1997 - 03.2003
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Worked on both home and business units for maintenance, repairs, and new installations.

United States Marine

USMC
02.1993 - 02.1997
  • Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
  • Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Maintained required level of proficiency in use of firearms.
  • Upheld dress and appearance regulations for professional appearance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Inside Sales Representative

Automatic Equipment Sales (Carrier)
06.1991 - 02.1993
  • Answered customers' questions regarding products, prices, and availability.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

No Degree - Computer Science

Campbell University
Buies Creek, NC

Skills

  • Team collaboration and leadership
  • Customer relationship management
  • Multitasking and organization
  • Sales expertise
  • Territory management
  • Time management
  • Price structuring

Multiple Regional and Company Territory Manager of the month and year awards.

Annual and monthly sales recognition for exceeding GM dollar plan.

Timeline

Territory Manager

VAD HVAC Distributors
03.2003 - Current

HVAC Tech

Temp Systems HVAC
02.1997 - 03.2003

United States Marine

USMC
02.1993 - 02.1997

Inside Sales Representative

Automatic Equipment Sales (Carrier)
06.1991 - 02.1993

No Degree - Computer Science

Campbell University

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Wes Randolph