Wendy White
Jacksonville
Summary
Dynamic Operations Supervisor at JCPenney with a proven track record in employee training and customer service excellence. Skilled in staff scheduling and problem-solving, I successfully enhanced team productivity and streamlined operations. My attention to detail and organizational abilities ensure efficient management of tasks and superior customer satisfaction.
Overview
21
21
years of professional experience
Work History
Operations Supervisor
JCPenney
Jacksonville
10.2009 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Train, mentor, and motivate employees to maximize team productivity.
- Supervised stockroom activities, such as unloading shipments, merchandise replenishment, and organization of backstock.
- Supervised sales floor tasks, such as signing merchandise, pricing changes, clearance, and visual graphics.
- Provide excellent customer service, and resolve customer complaints.
U.S. Census Enumerator (Temporary Position)
U.S. Census Bureau
Greenville
08.2020 - 11.2020
- Read maps and located addresses to complete assigned forms via personal interview.
- Verified accuracy of collected information and updated records accordingly.
- Ensured that confidential information was kept secure at all times during enumeration process.
Co-Owner
Rick White Home Repair
Jacksonville
01.2004 - 12.2013
- Create an efficient schedule to complete estimates and contracted work in a timely manner.
- Schedule appointments, collect information needed to complete estimates, and submit completed contracts for acceptance.
- Maintain organized records and complete financial documents, including income taxes.
- Actively participate in the completion of contracts.
Education
Associate of Arts -
Coastal Carolina Community College
Jacksonville, NC05-2016
Skills
- Customer service
- Employee training
- Staff scheduling
- Problem-solving abilities
- Attention to detail
- Organization
Timeline
U.S. Census Enumerator (Temporary Position)
U.S. Census Bureau
08.2020 - 11.2020
Operations Supervisor
JCPenney
10.2009 - Current
Co-Owner
Rick White Home Repair
01.2004 - 12.2013
Associate of Arts -
Coastal Carolina Community College
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