Wendy Vargas
Youngsville
Summary
Human resources professional with over 5 years of experience in employee relations, HR policy implementation, and talent management. Bilingual in English and Spanish, skilled in fostering inclusive workplace environments and connecting with diverse teams. Proven ability to resolve complex employee issues while advising management and implementing HR initiatives that align business objectives with employee satisfaction. Experienced in both hybrid and on-site settings, maintaining confidentiality and strong professional relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bilingual HR Generalist
SBM Management Services
Durham
01.2022 - Current
- Administer all phases of HR operations, including recruitment, onboarding, and performance management.
- Serve as a bilingual resource for employees, assisting with HR inquiries in English and Spanish.
- Maintain HR records for hires, promotions, transfers, performance reviews, and terminations.
- Handle benefits administration, including enrollments, terminations, changes, and employee inquiries.
- Provided guidance to management on employee relations issues, investigated concerns, and suggested disciplinary actions.
- Conduct exit interviews to understand employee separations and improve retention strategies.
- Prepare monthly HR reports and ensure compliance with company policies and federal/state regulations.
Human Resources Representative
Wake County Health & Human Services
Raleigh
06.2018 - 12.2021
- Provided HR support for a diverse workforce, including recruitment, onboarding, and employee relations.
- Acted as a bilingual resource for employees, assisting with benefits, policies, and HR processes.
- Maintained accurate HR records and ensured compliance with federal and state employment laws.
- Assisted in designing and delivering training programs to improve employee engagement and retention.
- Partnered with managers to implement HR policies effectively and support employee development.
Education
Bachelor’s Degree - Business Administration
Capella University
01.2026
Associate Degree - Business Administration
Durham Technical Community College
01.2026
Skills
- Employee relations and conflict resolution
- HR policy development and compliance
- Talent acquisition and interviewing
- Onboarding processes
- Performance management
- Coaching and mentoring
- Benefits administration
- Leave management
- HRIS expertise (Workday, BambooHR, ADP, Zoho People)
- Case management systems
- Regulatory compliance
- Reporting and analytics
- Bilingual communication skills
- Communication platforms (Zoom, Slack, Microsoft Teams)
- Microsoft Office proficiency (Excel, Word, PowerPoint)
Certification
- Business Core Certificate, Durham Technical Community College, Cum Laude
- Business Management Certificate, Durham Technical Community College
- Business Marketing Certificate, Durham Technical Community College
Additional Information
- Bilingual: English & Spanish, skilled in cross-cultural communication
- Available for hybrid or on-site work with flexible hours
- Experienced supporting teams across multiple locations and time zones
- Strong focus on confidentiality, accuracy, and attention to detail
- Empathetic, approachable, and collaborative HR partner
References
Available upon request.
Languages
Spanish
Native/ Bilingual
Timeline
Bilingual HR Generalist
SBM Management Services
01.2022 - Current
Human Resources Representative
Wake County Health & Human Services
06.2018 - 12.2021
Bachelor’s Degree - Business Administration
Capella University
Associate Degree - Business Administration
Durham Technical Community College