Sherrie Wellman
Gastonia
Summary
Professional with expertise in merchandise organization and installation coordination at Lowe's Home Improvement. Proven track record in project management and customer service, enhancing client satisfaction,Skilled in team collaboration and planogram execution, driving operational efficiency and continuous improvement. Licensed insurance agent with strong ethics and professionalism.
Versatile team member offering over 15 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
17
17
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvment
12.2021 - Current
- Organized merchandise displays to enhance customer engagement and product visibility.
- Assisted in inventory management, ensuring timely restocking of products on sales floor.
- Collaborated with team members to optimize store layout for improved shopping experience.
- Trained new associates on operational procedures and customer service standards.
- Implemented efficient merchandise rotation practices to minimize outdated stock.
- Developed promotional displays aligned with seasonal sales strategies to drive traffic.
- Conducted regular audits of merchandise quality and presentation standards for compliance.
- Monitored stock levels, identifying discrepancies to maintain accurate inventory records.
Insurance Agent
Bankers Life Insurance
09.2019 - 11.2020
- Developed tailored insurance solutions to meet client needs and preferences.
- Conducted thorough risk assessments to determine appropriate coverage levels.
- Maintained up-to-date knowledge of industry regulations and policies.
- Streamlined claims processing to enhance efficiency and customer satisfaction.
Exterior Install Coordinator
Lowes Home Improvment
06.2008 - 05.2019
- Coordinated installation schedules, ensuring timely completion of projects and effective resource allocation.
- Liaised with clients to clarify project requirements, enhancing customer satisfaction and alignment with expectations.
- Collaborated with contractors to oversee on-site activities, maintaining quality standards and adherence to safety protocols.
- Streamlined communication between departments, improving workflow efficiency and reducing project delays.
- Developed training materials for new hires, fostering team competency and knowledge retention within the organization.
- Managed inventory levels for installation materials, optimizing supply chain processes and minimizing waste.
- Implemented feedback mechanisms from clients and teams, driving continuous improvement in installation processes.
Education
No Degree -
Gaston Community College
Dallas, NCSkills
- Planogram execution
- Installation scheduling
- Customer service
- Project management
- Project planning
- Project planning and development
- Team collaboration
- Project scheduling
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
Accomplishments
I held 10 state license for insurance. I sold life,health and supplement's.
I implemented a lead program for Exterior installs at Lowe's Home improvement that was then used in other stores.
I managed installs with customer service, mediating between Lowe's Corporate , customers,installers, venders, suppliers, and exterior install sales manager.
I scheduled and followed up on appointments and kept a track of all moving parts from beginning until job was completed. Our department was in the top three in our region most quarters.
Timeline
Merchandise Associate
Lowes Home Improvment
12.2021 - Current
Insurance Agent
Bankers Life Insurance
09.2019 - 11.2020
Exterior Install Coordinator
Lowes Home Improvment
06.2008 - 05.2019
No Degree -
Gaston Community College