Wayne Richardson
Lenoir
Summary
Dynamic and detail-oriented professional with experience at Catawba Valley Community College, excelling in organization and customer service. Proven ability to manage events and maintain library resources while demonstrating strong computer skills and effective communication. Recognized for delivering exceptional support and fostering positive interactions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Federal Work Study Student
Catawba Valley Community College
08.2023 - 05.2025
- Greeted incoming library visitors, answered questions, and directed individuals to library staff and resources.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized and maintained library materials.
- Scanned and archived library materials.
- Co-organized and ran a weekly community event for the library.
- Other duties as assigned.
Delivery Driver
FedEx
11.2022 - 08.2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
NAPA
06.2022 - 11.2022
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Bachelor of Arts - History
Appalachian State University
Boone, NC05-2028
Associate of Arts -
Catawba Valley Community College
Hickory, NC05-2025
High School Diploma -
Lincolnton High School
Lincolnton, NC06-2012
Skills
- Computer skills
- Organization and multitasking
- File organization
- Reception and office support
- Information research
- Attention to detail
- Event planning
- Telephone etiquette
- Time management
Timeline
Federal Work Study Student
Catawba Valley Community College
08.2023 - 05.2025
Delivery Driver
FedEx
11.2022 - 08.2023
Delivery Driver
NAPA
06.2022 - 11.2022
Bachelor of Arts - History
Appalachian State University
Associate of Arts -
Catawba Valley Community College
High School Diploma -
Lincolnton High School
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