Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic
WAYNE HATCH

WAYNE HATCH

Fuquay-Varina

Summary

Accomplished Warehouse Manager with extensive experience at Performance Food Group, excelling in leadership and problem-solving. Successfully optimized floor space, enhancing productivity by 20%. Proficient in SAP ERP and KPI reporting, ensuring efficient operations and compliance. Adept at fostering team development and collaboration, driving continuous improvement in logistics and distribution environments.

Overview

28
28
years of professional experience
15
15
Certification

Work History

Warehouse Manager

Performance Food Group
Greensboro
05.2022 - 05.2025
  • Supervise and coordinate the activities of warehouse associates, including shipping, receiving, inventory control, and order fulfillment.
  • Ensure timely and accurate picking, packing, and shipping of customer orders.
  • Monitor and maintain inventory levels and perform cycle counts as required.
  • Enforce safety procedures and company policies to ensure a secure working environment.
  • Train, mentor, and evaluate warehouse employees, providing coaching and disciplinary action as needed.
  • Oversee the operation of forklifts, pallet jacks, and other material handling equipment.
  • Track KPIs and report performance metrics to management.
  • Collaborate with other departments (e.g., purchasing, transportation, customer service) to resolve issues and improve workflow.
  • Identify process improvements to enhance productivity and accuracy in warehouse operations.
  • Maintain a clean, organized, and compliant warehouse facility.

Distribution Supervisor

UPS Healthcare
Fairdale
03.2019 - 05.2022
  • Supervise day-to-day operations of the distribution center including receiving, storage, inventory control, picking, packing, and shipping of medical products.
  • Ensure compliance with all healthcare regulations such as FDA, DEA, HIPAA, and Good Distribution Practices (GDP).
  • Lead, train, and motivate warehouse associates to meet performance goals and maintain high safety standards.
  • Ensure that all orders are fulfilled accurately and delivered on time to healthcare facilities, pharmacies, and clinics.
  • Monitor inventory levels and reconcile discrepancies through cycle counts and audits.
  • Coordinate with transportation teams to ensure timely and secure product delivery.
  • Maintain strict controls on temperature-sensitive and high-value items.
  • Investigate and resolve shipping errors, inventory issues, and customer complaints in collaboration with customer service and quality assurance teams.
  • Enforce safety policies and maintain a clean, organized warehouse environment.
  • Track key performance indicators (KPIs) and report to upper management.

Logistics Supervisor

Harley-Davidson, Inc.
Kansas City
11.2013 - 12.2018
  • Supervise day-to-day logistics operations including receiving, material handling, inventory management, production staging, and shipping.
  • Ensure accurate and timely movement of raw materials to production lines and finished goods to storage or shipping areas.
  • Manage a team of logistics staff including material handlers, forklift drivers, and shipping/receiving personnel.
  • Maintain accurate inventory levels through cycle counts, audits, and real-time inventory tracking.
  • Coordinate with production, procurement, and shipping departments to align materials and resources with production schedules.
  • Monitor and optimize warehouse layout and material flow to increase efficiency and reduce waste.
  • Ensure compliance with company policies, safety standards, and all regulatory requirements.
  • Train and develop team members to promote a high-performing and safety-conscious workforce.
  • Prepare and analyze reports on logistics metrics such as inventory accuracy, order cycle time, and on-time delivery performance.
  • Support continuous improvement initiatives to streamline logistics operations.

Owner/Operator

Schneider National Carrier's
Green Bay
11.2001 - 10.2013
  • Transport freight safely and efficiently to various customer locations across regional or OTR (over-the-road) routes.
  • Maintain timely and accurate delivery schedules as per dispatch instructions.
  • Conduct pre-trip and post-trip vehicle inspections to ensure proper equipment operation and DOT compliance.
  • Manage freight documentation including bills of lading, delivery receipts, and logbooks.
  • Maintain clear communication with dispatch regarding delivery status, delays, or issues.
  • Ensure cargo is properly loaded, secured, and unloaded when necessary.
  • Manage your own fuel, tolls, maintenance, and other operational expenses.
  • Maintain the cleanliness, mechanical condition, and appearance of your truck.

Military Police

U.S Army National Guard
10.2001 - 10.2013
  • Enforce military laws and regulations
  • Perform traffic control and crowd management
  • Conduct security patrols on foot and in vehicles
  • Respond to emergencies and provide first aid when necessary
  • Conduct crime scene investigations and collect evidence
  • Guard prisoners, detainees, and critical infrastructure
  • Support civil law enforcement during state emergencies and natural disasters
  • Train in combat support and security operations during deployments

Military Police

U.S. Army
10.1997 - 10.2001
  • Enforce military laws, regulations, and directives
  • Conduct criminal investigations and traffic enforcement
  • Respond to emergency calls and provide first aid/security
  • Control traffic and secure military installations
  • Guard and transport prisoners and detainees
  • Patrol military facilities and tactical environments
  • Support combat operations with area security and law enforcement functions
  • Assist local and federal law enforcement agencies during domestic support missions (when authorized)

Education

Bachelor's degree - Business Management

Southern New Hampshire University
Manchester, NH
05.2015

Skills

  • Microsoft Office Suite
  • SAP ERP
  • Shipping and receiving
  • Route planning
  • Leadership and management
  • Microsoft Excel
  • AS400
  • DOT regulations
  • Warehouse supervision
  • Performance tracking
  • KPI reporting
  • Problem solving
  • Budget management
  • Resource allocation
  • Floor space optimization

Accomplishments

Customer Service Award - Schneider National Carriers, Inc., Charlotte, NC
September 2012
Certificate of Appreciation - U.S. Army National Guard, Louisville, KY
January 2010
Certificate of Achievement - U.S. Army National Guard, Louisville, KY
March 2009
Meritorious Service Medal - U.S. Army National Guard, Louisville, KY
June 2007
Customer Service Award - Schneider National Carriers, Inc., Bedford, PA
December 2003
Safety Award - Schneider National Carriers, Inc., Bedford, PA
May 2002
Customer Service Award - Schneider National Carriers, Inc., Bedford, PA
May 2002
Certificate of Appreciation - Schneider National Carriers, Inc., Bedford, PA
November 2001
Meritorious Service Medal - U.S. Army, Camp Bondsteel, Kosovo
October 1999
Certificate of Achievement - U.S. Army, Ansbach, Germany
January 1999
Distinguished Honor Graduate - U.S. Army Ordnance Center and School, Aberdeen Proving Grounds, MD
October 1998
Ordnance Soldier of the Year - Association of the U.S. Army, Aberdeen Proving Grounds, MD
October 1998
Distinguished Honor Graduate - U.S. Army Military Police School, Fort Leonard Wood, MO
May 1998
Certificate of Achievement - U.S. Army, Fort Leonard Wood, MO
December 1997

Certification

Six Sigma Lean Black Belt Professional - Management and Strategy Institute

December 2019 to Present

Six Sigma Champion Certified - Management and Strategy Institute

January 2020 to Present

Project Management - Lean Process Certified - Management and Strategy Institute

October 2019 to Present

Executive Management Certified - Management and Strategy Institute

January 2020 to Present

Six Sigma Green Belt Certified - Management and Strategy Institute

October 2019 to Present

Lean Six Sigma White Belt Certified - Management and Strategy Institute

March 2019 to Present

Project Management Essentials Certified - Management and Strategy Institute

April 2019 to Present

Powered Industrial Equipment Trainer Certified

January 2021 to Present

OSHA 30 - Occupational Safety and Health Administration

August 2018 to Present

Composite Risk Management - U.S. Department of the Army

July 2010 to Present

National Incident Management Systems - U.S. Department of Homeland Security

July 2010 to Present

Incident Command Systems - U.S. Department of Homeland Security

July 2010 to Present

ICS for Single Resources and Initial Action Incidents - U.S. Department of Homeland Security

July 2010 to Present

National Response Framework - U.S. Department of Homeland Security

July 2010 to Present

Certified Kaizen Facilitator - Management and Strategy Institute

February 2020 to Present

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Warehouse Manager

Performance Food Group
05.2022 - 05.2025

Distribution Supervisor

UPS Healthcare
03.2019 - 05.2022

Logistics Supervisor

Harley-Davidson, Inc.
11.2013 - 12.2018

Owner/Operator

Schneider National Carrier's
11.2001 - 10.2013

Military Police

U.S Army National Guard
10.2001 - 10.2013

Military Police

U.S. Army
10.1997 - 10.2001

Bachelor's degree - Business Management

Southern New Hampshire University
WAYNE HATCH