Wayne Brannon III
Mooresville
Summary
Dynamic professional with a proven track record in operations management and team leadership at The Turf Guys, LLC. Expert in enhancing customer satisfaction and fostering strong relationships, while driving business growth through strategic decision-making through ownership experience at Miler Denim. Adept at optimizing processes to boost efficiency and reduce costs, ensuring a high-performing work environment over a decade tenure at Independent Linen Services.
Overview
17
17
years of professional experience
Work History
Assistant Manager
The Turf Guys, LLC
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the outcome of the final product.
- Developed strong working relationships with customers and co-workers, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Owner
Miller Denim
03.2017 - 09.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
Plant Manager
Independent Linen Services
08.2008 - 03.2017
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Oversaw daily operations of 15,000 sq. ft. manufacturing plant.
- Managed incoming supplies and outgoing products to maximize growth and minimize waste.
Education
University of North Carolina At Charlotte
Charlotte, NCMooresville High School
Mooresville, NCSkills
- Customer relations
- Operations management
- Team leadership
- Customer rapport
- Business development
- Decision-making
- Customer service
Timeline
Assistant Manager
The Turf Guys, LLC
09.2023 - Current
Owner
Miller Denim
03.2017 - 09.2023
Plant Manager
Independent Linen Services
08.2008 - 03.2017
University of North Carolina At Charlotte
Mooresville High School
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