Warren Rickard
Thomasville
Summary
Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Diamond Automotive of the Triad
07.2024 - 12.2025
- Conducted complex system repairs such as engine replacements, transmission overhauls and suspension rebuilds.
- Assisted in maintaining inventory of parts and supplies, supporting operational efficiency.
- Carried out routine maintenance on various automotive systems, enhancing vehicle performance.
- Utilized diagnostic tools to identify mechanical issues, streamlining repair processes.
- Collaborated with team members to complete complex repairs efficiently and accurately.
- Trained junior technicians on best practices for troubleshooting and repair techniques.
Fleet Maintenance Technician
After All Auto Care
01.2024 - 07.2024
- Conducted routine inspections and diagnostics on fleet vehicles to ensure optimal performance.
- Performed preventive maintenance tasks, including oil changes and tire rotations, to enhance vehicle longevity.
- Diagnosed mechanical issues using specialized tools and equipment, ensuring timely repairs.
- Collaborated with team members to troubleshoot complex vehicle problems, improving resolution times.
- Ensured regulatory compliance by keeping up-to-date with industry standards and guidelines related to vehicle emissions, safety features, and other relevant regulations.
Parts Sales Clerk
Oriellys Auto Parts
12.2023 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to optimize customer engagement.
- Collaborated with team members to ensure efficient store operations during peak hours.
Shop Manager
Race City Autoworks
08.2022 - 12.2023
- Oversaw daily shop operations, ensuring efficient workflow and high-quality service delivery.
- Managed inventory levels, optimizing stock control and minimizing waste through effective ordering practices.
- Trained and mentored staff on best practices in automotive service and customer interaction techniques.
- Implemented process improvements that enhanced operational efficiency and reduced turnaround times for vehicle repairs.
Parts Sales Manager(Shift Lead)
AutoZone
08.2021 - 08.2022
- Managed inventory levels to ensure timely availability of parts for customer orders.
- Resolved customer inquiries and complaints efficiently, enhancing satisfaction rates.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored sales staff to enhance product knowledge and sales techniques.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Clerk/Food Service Worker
QuikTrip
01.2020 - 08.2021
- Processed customer transactions efficiently, ensuring accuracy in cash management and inventory control.
- Supervised daily food preparation and service operations, ensuring compliance with health and safety regulations.
- Assisted with training new team members on operational procedures and customer service standards.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Implemented best practices for product placement, contributing to improved sales performance within the store.
Education
High School Diploma -
Central Cabarrus High School
Concord, NCSkills
- Mechanical Knowledge
- Strong work ethic
- Attention to detail
- Invoice processing
- Inventory management
- Ordering parts
- Customer service
- Vendor relations
- Forklift operation
- POS systems operations
- Power Tools and Equipment
- Troubleshooting
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Automotive Technician
Diamond Automotive of the Triad
07.2024 - 12.2025
Fleet Maintenance Technician
After All Auto Care
01.2024 - 07.2024
Parts Sales Clerk
Oriellys Auto Parts
12.2023 - 01.2024
Shop Manager
Race City Autoworks
08.2022 - 12.2023
Parts Sales Manager(Shift Lead)
AutoZone
08.2021 - 08.2022
Clerk/Food Service Worker
QuikTrip
01.2020 - 08.2021
High School Diploma -
Central Cabarrus High School