WANDA ARIAS
Jacksonville
Summary
Disciplined and service-driven professional with experience in law enforcement, education, military leadership, childcare and food service.
Overview
6
6
years of professional experience
Work History
Family Readiness Officer (FRO)
United States Marine Corps
01.2023
- Acted as a communication bridge between military personnel and their families.
- Organized events and briefings, and provided support resources for family readiness.
- Maintained up-to-date contact databases and ensured timely information delivery.
Barista
Havana 58 Cafe
Jacksonville, NC
08.2025 - Current
- Prepared and served a variety of coffee beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of work area to meet health standards.
- Assisted customers with menu selections and provided recommendations based on preferences.
- Operated espresso machines and brewing equipment efficiently for high-quality beverage preparation.
- Managed inventory levels by tracking supplies and placing orders as needed.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer complaints promptly to enhance overall experience and retention.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Detention Officer
Onslow County Sheriff's Office
Jacksonville, NC
06.2024 - Current
- Maintains order and safety in a secure facility while managing detainees with professionalism.
- Collaborates with law enforcement and legal staff to ensure accurate reporting and procedures.
- Applies strong observation and communication skills in high-pressure situations.
Substitute Teacher
Camp Lejeune Schools
Camp Lejeune, NC
05.2024 - Current
- Leads classrooms and provides instruction across various grade levels.
- Maintains classroom discipline and supports student learning in the absence of full-time teachers.
- Communicates effectively with staff and students, adapting quickly to different school environments.
Childcare Worker
New River Child Development Center
Jacksonville, NC
08.2023 - 12.2023
- Provided care for infants and young children in a structured early learning environment.
- Supported emotional and social development through age-appropriate activities.
- Maintained a safe, nurturing, and engaging atmosphere in accordance with center policies.
Artillery Cannoneer (E-4 Corporal)
United States Marine Corps
01.2020 - 01.2023
- Operated and maintained artillery systems with strict adherence to protocols.
- Led small teams, trained new members, and demonstrated reliability under pressure.
- Developed strong logistical coordination, teamwork, and leadership skills.
Education
High School Diploma -
Unity Center for Urban Technologies
New York, NYBachelor of Science - Human Services
University of Mount Olive
Mount Olive, NC02-2027
Skills
- Strong Customer Service & Communication
- Conflict Resolution & Crisis Management
- Leasing & Sales Support (Transferable Skills)
- Organizational & Administrative Skills
- Proficient in Microsoft Office & Google Workspace
- Team Leadership & Collaboration
- Child & Family Engagement
- Adaptability & Multitasking
- Time Management
- Work coordination
- Report writing
- Innovation and creativity
- Cultural awareness
- De-escalation techniques
PROFESSIONAL TRAINING
- Operational Stress Control and Readiness Certification – United States Marine Corps (July 2022)
- Response to crisis situations and handling stress
- Leadership Course – United States Marine Corps (January 2022)
- Leadership, Communication, and Personnel Management
Timeline
Barista
Havana 58 Cafe
08.2025 - Current
Detention Officer
Onslow County Sheriff's Office
06.2024 - Current
Substitute Teacher
Camp Lejeune Schools
05.2024 - Current
Childcare Worker
New River Child Development Center
08.2023 - 12.2023
Family Readiness Officer (FRO)
United States Marine Corps
01.2023
Artillery Cannoneer (E-4 Corporal)
United States Marine Corps
01.2020 - 01.2023
High School Diploma -
Unity Center for Urban Technologies
Bachelor of Science - Human Services
University of Mount Olive