Viviana Vega
Charlotte
Summary
Dedicated barista and cashier with exceptional customer service skills, cash handling expertise, and a strong attention to detail. Committed to delivering high-quality beverages and ensuring a welcoming environment. I am also bilingual being Spanish my first language and English my second language. I am always willing to help and do my best work.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Charlotte, NC
09.2025 - Current
- Delivered high-quality beverages consistently, maintaining Starbucks' standards for taste and presentation.
- Assisted customers with menu selections, enhancing their overall experience through personalized recommendations.
- Operated espresso machines and brewing equipment efficiently, ensuring optimal beverage quality and preparation speed.
- Conducted regular inventory checks, managing supplies to minimize waste and ensure availability of essential ingredients.
- Collaborated with team members during peak hours to streamline service and improve order accuracy.
- Monitored store cleanliness and organization, promoting a welcoming atmosphere for customers and staff alike.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier
Publix
Charlotte, NC
08.2024 - 07.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and company policies.
- Collaborated with team members to enhance store operations and customer experience.
- Welcomed customers and helped determine their needs.
- Maintained accurate cash registers, ensuring balanced drawer at end of shifts.
Front of House Employee
Chick-fil-A
Charlotte, NC
05.2024 - 05.2025
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Adapted quickly to changing situations, providing support in various roles as needed.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Fostered a positive atmosphere while resolving customer concerns effectively and professionally.
Server
Pizza Hut
Lima, Peru
04.2023 - 02.2024
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Managed cash register operations, accurately processing payments and handling transactions efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science - Practical Nursing
Central Piedmont Community College
Charlotte, NC12.2027
High School Diploma -
Colegio Santísimo Nombre De Jesus
Lima, Peru12.2019
Associate of Science - Nurse Aide
Carolinas College of Health Sciences
Charlotte12.2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Order taking
- Cash register operation
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Enjoy barre classes for overall physical and mental well-being
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Music
- Baking
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Interior Design
Timeline
Barista
Starbucks
09.2025 - Current
Cashier
Publix
08.2024 - 07.2026
Front of House Employee
Chick-fil-A
05.2024 - 05.2025
Server
Pizza Hut
04.2023 - 02.2024
Associate of Science - Practical Nursing
Central Piedmont Community College
High School Diploma -
Colegio Santísimo Nombre De Jesus
Associate of Science - Nurse Aide
Carolinas College of Health Sciences