Summary
Overview
Work History
Education
Skills
Timeline
Generic
Viviana Montoya

Viviana Montoya

Stanley

Summary

Dynamic Scheduling Coordinator at Coca Cola Bottling Co Consolidated with a strong work ethic and problem-solving skills. Enhanced operational efficiency through effective schedule management and improved patient satisfaction. Bilingual in Spanish, adept at fostering customer relationships and utilizing advanced software tools for optimal resource allocation.

Overview

6
6
years of professional experience

Work History

Scheduling Coordinator

Coca Cola Bottling Co Consolidated
05.2025 - Current
  • Coordinated schedules to optimize resource allocation and enhance operational efficiency.
  • Managed appointment logistics using scheduling software to ensure timely service delivery.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Implemented process improvements that streamlined communication between departments regarding scheduling needs.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.

Sales Ambassador

Coca Cola Bottling Co Consolidated
07.2024 - 05.2025
  • Developed strong product knowledge to effectively communicate features and benefits to customers.
  • Engaged with customers to understand needs and provide tailored solutions, enhancing customer satisfaction.
  • Collaborated with team members to execute promotional events, increasing brand visibility and customer engagement.
  • Delivered compelling sales presentations, showcasing the unique benefits of company products and services.

Professional Dog Walker

Skiptown
05.2024 - 03.2025
  • Managed daily walking schedules for multiple clients, ensuring timely service delivery.
  • Developed strong relationships with dogs, enhancing trust and comfort during walks.
  • Implemented safe walking practices, including leash handling and route selection.
  • Monitored dog behavior and health, reporting any concerns to owners promptly.

Sales Associate

POpshelf
05.2020 - 05.2021
  • Assisted customers in selecting products based on needs and preferences.
  • Maintained accurate product displays and ensured a tidy sales environment.
  • Engaged with customers to provide product information and answer inquiries.
  • Processed transactions using point-of-sale systems efficiently.

Backroom Associate

Pet Paradise Resort
03.2019 - 04.2020
  • Maintained clean and organized play areas to promote a hygienic environment.
  • Supervised daily activities of dogs to ensure safety and well-being.
  • Monitored dog behavior and health, reporting any concerns to management promptly.
  • Trained new staff on best practices for dog handling and facility operations, fostering a collaborative team environment.

Education

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte
Charlotte, NC
12-2023

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Bilingual in Spanish
  • Schedule management
  • Customer relationship management
  • Effective multitasking

Timeline

Scheduling Coordinator

Coca Cola Bottling Co Consolidated
05.2025 - Current

Sales Ambassador

Coca Cola Bottling Co Consolidated
07.2024 - 05.2025

Professional Dog Walker

Skiptown
05.2024 - 03.2025

Sales Associate

POpshelf
05.2020 - 05.2021

Backroom Associate

Pet Paradise Resort
03.2019 - 04.2020

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte
Viviana Montoya