- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Gym Workouts
- Interior Design
- Music
Vivian Pompey
Charlotte,NC
Summary
Diligent Patient Service Coordinator IV with proven background in coordinating and managing service operations. Successfully streamlined workflows resulting in increased efficiency and enhanced customer satisfaction. Demonstrated ability in team collaboration and problem-solving.
Overview
20
20
years of professional experience
Work History
Patient Service Coordinator IV
Novant Health Maternal Fetal Medicine
09.2013 - 05.2025
Updating patient demographic information,Updating insurance information,collecting copays,scheduling patient appointments,processing incoming and outgoing referrals,posting patient charges and working with all Epic software.
Non-Clinical Supervisor
Novant Health Bradford Clinic Ob-gyn
08.2005 - 09.2013
Direct Supervision of all Non-Clinical Staff,Patient Reps,Referral Coordinators and Medical Records staff.
Education
High School Diploma -
East Meck High School
Charlotte, NC06-1978
Skills
- Proficient Epic Systems Software,Referrals,CPT and ICD9-CM coding,excellent problem solving and verbal communication skills,basic medical terminology,team player
Interests
Timeline
Patient Service Coordinator IV
Novant Health Maternal Fetal Medicine
09.2013 - 05.2025
Non-Clinical Supervisor
Novant Health Bradford Clinic Ob-gyn
08.2005 - 09.2013
High School Diploma -
East Meck High School
Employee of the Year
Having a positive attitude always willing to help team members and going the extra mile for the patients.