Vivian Kong
Greensboro
Summary
Experienced cardiac RN with 7+ years of combined inpatient and ambulatory cardiovascular care, including EP, triage, and complex arrhythmia management. Strong background in patient education, care coordination, and regulatory compliance within high-volume clinical settings. Adept at interpreting cardiac diagnostics, navigating Medicare/Medicaid guidelines, and collaborating across interdisciplinary teams to support cardiac care. Seeking to leverage clinical expertise and organizational leadership in the Structural Heart Regulatory Coordinator role at Novant Health.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Novant Health Heart & Vascular Institute – EP / Outpatient Cardiology Clinic
06.2025 - Current
- Manages triage, care coordination, and procedure scheduling for high-volume electrophysiology and cardiology patients, including SVT, AFib, AFL, PVCs, and post-procedure follow-up.
- Interprets device interrogations, ILR transmissions, and EKGs to support safe clinical decision-making and timely interventions.
- Educates patients pre- and post-procedurally, including ablations, device implants, and medication changes.
- Collaborates with EP physicians, APPs, pharmacy, and diagnostic teams to streamline patient workflows.
- Ensures accurate documentation and regulatory alignment within cardiology workflows.
- Supports policy updates, patient education materials, and clinic protocol refinement.
- Completed Novant Health Preceptor Training and serves as a preceptor for new hires, supporting onboarding, education, and skill development.
Registered Nurse
Novant Health Heart & Vascular Institute, Heart Failure Clinic
11.2024 - 03.2025
- Provided high-volume triage, diuresis both over the phone and in clinic, and consistent follow-up for heart failure patients.
- Managed high-acuity cardiac patients, specifically those with arrhythmias and multiple stages of CHF.
- Worked closely with HF, pulmonary hypertension, and interventional cardiology teams to ensure continuity across ambulatory and procedural settings.
Registered Nurse
Atrium Health Wake Forest Baptist, Orthopedic Trauma Clinic
03.2023 - 05.2024
- Performed ambulatory triage, post-operative education, wound care, and patient flow optimization in a high-volume trauma clinic.
- Coordinated imaging, follow-ups, and multidisciplinary communication for complex surgical patients.
Travel Nurse
Acute Care (Multiple Assignments)
01.2019 - 01.2022
- Provided acute care nursing on diverse units including cardiac-telemetry, medical-surgical, COVID-19, and step-down.
- Adapted quickly to new EMRs, workflows, and interdepartmental processes across multiple hospitals.
- Delivered evidence-based bedside care, patient teaching, and discharge coordination.
Registered Nurse
Acute Care (Staff & Travel Mix)
01.2017 - 01.2019
- Worked in combined staff and travel roles across acute care units.
- Managed cardiac and medical patient populations requiring frequent assessment, medication titration, and complex care management.
- Built strong clinical foundations in patient assessment, safety, and interdisciplinary communication.
Education
Bachelor of Science in Nursing - BSN
University of North Carolina Wilmington
Wilmington05-2020
Associate of Science in Nursing - ADN
Indian River State College
12-2016
Associate of Arts - AA
Indian River State College
12-2014
Skills
- Cardiac care knowledge
- Regulatory documentation & compliance
- Medicare/Medicaid criteria interpretation
- Care coordination & patient navigation
- Cardiac diagnostics interpretation (EKG, ILR, device data)
- Policy development & audit preparation
- Interdisciplinary collaboration (EP, HF, General Cardiology)
- Patient & staff education
- Critical thinking & clinical decision support
- Chart review, triage, & diagnostic follow-up
Certification
- Registered Nurse (RN), North Carolina — Active
- BLS/ACLS — Active
Professional Qualities
- Highly organized with strong attention to detail
- Flexible, adaptable, and comfortable with evolving regulatory requirements
- Excellent communicator across diverse teams and patient populations
- Demonstrated leadership in workflow improvement and clinical education
Structural Heart Regulatory Skills — Aligned With Novant
- Regulatory documentation, submissions, and audit support
- Basic familiarity with structural heart procedures (TAVR, MitraClip, Watchman) with an eagerness to expand deeper clinical and regulatory knowledge
- Ability to educate inpatient teams on structural heart pre-/post-op care
- Willingness to learn payer rules, medical necessity, and structural heart admission criteria
- Proficient with EMR, data management, scheduling, and care pathway coordination
- Ability to see patients across satellite locations as part of regional program structure
Affiliations
- North Carolina Nurses Association
- American Holistic Nurse's Association
Timeline
Registered Nurse
Novant Health Heart & Vascular Institute – EP / Outpatient Cardiology Clinic
06.2025 - Current
Registered Nurse
Novant Health Heart & Vascular Institute, Heart Failure Clinic
11.2024 - 03.2025
Registered Nurse
Atrium Health Wake Forest Baptist, Orthopedic Trauma Clinic
03.2023 - 05.2024
Travel Nurse
Acute Care (Multiple Assignments)
01.2019 - 01.2022
Registered Nurse
Acute Care (Staff & Travel Mix)
01.2017 - 01.2019
Bachelor of Science in Nursing - BSN
University of North Carolina Wilmington
Associate of Science in Nursing - ADN
Indian River State College
Associate of Arts - AA
Indian River State College