Vivian Kong
Greensboro
Summary
Experienced cardiac RN with 7+ years of combined inpatient and ambulatory cardiovascular care, including EP, triage, and complex arrhythmia management. Strong background in patient education, care coordination, and regulatory compliance within high-volume clinical settings. Adept at interpreting cardiac diagnostics, navigating Medicare/Medicaid guidelines, and collaborating across interdisciplinary teams to support cardiac care. Seeking to leverage clinical expertise and organizational leadership in the Structural Heart Regulatory Coordinator role at Novant Health.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Novant Health Heart & Vascular Institute – EP / Outpatient Cardiology Clinic
Wilmington, NC
06.2025 - Current
- Manages triage, care coordination, and procedure scheduling for high-volume electrophysiology and cardiology patients, including SVT, AFib, AFL, PVCs, and post-procedure follow-up.
- Interprets device interrogations, ILR transmissions, and EKGs to support safe clinical decision-making and timely interventions.
- Educates patients pre- and post-procedurally, including ablations, device implants, and medication changes.
- Collaborates with EP physicians, APPs, pharmacy, and diagnostic teams to streamline patient workflows.
- Ensures accurate documentation and regulatory alignment within cardiology workflows.
- Supports policy updates, patient education materials, and clinic protocol refinement.
- Completed Novant Health Preceptor Training and serves as a preceptor for new hires, supporting onboarding, education, and skill development.
Registered Nurse
Novant Health Heart & Vascular Institute, Heart Failure Clinic
Wilmington, NC
11.2024 - 03.2025
- Provided high-volume triage, diuresis both over the phone and in clinic, and consistent follow-up for heart failure patients.
- Managed high-acuity cardiac patients, specifically those with arrhythmias and multiple stages of CHF.
- Worked closely with HF, pulmonary hypertension, and interventional cardiology teams to ensure continuity across ambulatory and procedural settings.
Registered Nurse
Atrium Health Wake Forest Baptist, Orthopedic Trauma Clinic
Wilmington, NC
03.2023 - 05.2024
- Performed ambulatory triage, post-operative education, wound care, and patient flow optimization in a high-volume trauma clinic.
- Coordinated imaging, follow-ups, and multidisciplinary communication for complex surgical patients.
Travel Nurse
Acute Care (Multiple Assignments)
U.S.
01.2019 - 01.2022
- Provided acute care nursing on diverse units including cardiac-telemetry, medical-surgical, COVID-19, and step-down.
- Adapted quickly to new EMRs, workflows, and interdepartmental processes across multiple hospitals.
- Delivered evidence-based bedside care, patient teaching, and discharge coordination.
Registered Nurse
Acute Care (Staff & Travel Mix)
U.S.
01.2017 - 01.2019
- Worked in combined staff and travel roles across acute care units.
- Managed cardiac and medical patient populations requiring frequent assessment, medication titration, and complex care management.
- Built strong clinical foundations in patient assessment, safety, and interdisciplinary communication.
Education
Bachelor of Science in Nursing - BSN
University of North Carolina Wilmington
Wilmington05-2020
Associate of Science in Nursing - ADN
Indian River State College
12-2016
Associate of Arts - AA
Indian River State College
12-2014
Skills
- Cardiac care knowledge
- Regulatory documentation & compliance
- Medicare/Medicaid criteria interpretation
- Care coordination & patient navigation
- Cardiac diagnostics interpretation (EKG, ILR, device data)
- Policy development & audit preparation
- Interdisciplinary collaboration (EP, HF, General Cardiology)
- Patient & staff education
- Critical thinking & clinical decision support
- Chart review, triage, & diagnostic follow-up
Certification
- Registered Nurse (RN), North Carolina — Active
- BLS/ACLS — Active
Professional Qualities
- Highly organized with strong attention to detail
- Flexible, adaptable, and comfortable with evolving regulatory requirements
- Excellent communicator across diverse teams and patient populations
- Demonstrated leadership in workflow improvement and clinical education
Structural Heart Regulatory Skills — Aligned With Novant
- Regulatory documentation, submissions, and audit support
- Basic familiarity with structural heart procedures (TAVR, MitraClip, Watchman) with an eagerness to expand deeper clinical and regulatory knowledge
- Ability to educate inpatient teams on structural heart pre-/post-op care
- Willingness to learn payer rules, medical necessity, and structural heart admission criteria
- Proficient with EMR, data management, scheduling, and care pathway coordination
- Ability to see patients across satellite locations as part of regional program structure
Affiliations
- North Carolina Nurses Association
- American Holistic Nurse's Association
Timeline
Registered Nurse
Novant Health Heart & Vascular Institute – EP / Outpatient Cardiology Clinic
06.2025 - Current
Registered Nurse
Novant Health Heart & Vascular Institute, Heart Failure Clinic
11.2024 - 03.2025
Registered Nurse
Atrium Health Wake Forest Baptist, Orthopedic Trauma Clinic
03.2023 - 05.2024
Travel Nurse
Acute Care (Multiple Assignments)
01.2019 - 01.2022
Registered Nurse
Acute Care (Staff & Travel Mix)
01.2017 - 01.2019
Bachelor of Science in Nursing - BSN
University of North Carolina Wilmington
Associate of Science in Nursing - ADN
Indian River State College
Associate of Arts - AA
Indian River State College