Vivian Hunter

• Resolved basic technical issues for customers via inbound calls and chats.
• Claimed sessions for customers utilizing Truck Share 24/7 services.
• Reviewed each session for accuracy while addressing customer inquiries.
• Determined appropriate actions based on instructional materials.
• Conducted outbound calls to verify alternate contacts.
• Communicated efficiently and courteously with customers through phone and chat.
• Ensured compliance with U-Haul policies to enhance customer loyalty.
• Documented customer concerns and resolved them as needed.

• Scheduled appointments for Doctor and Physical therapy.

• Provided reminders for deadlines and work schedules.

• Performed online ordering and took inventory of office supplies and household goods.

• Engaged in recreational activities.

• Assisted clients with daily living activities and personal care needs.
• Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
• Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.

• Scheduled medication.
• Assisted with personal care.
• Engaged in recreational activities.