Violet Lassiter
Norlina,NC
Summary
Adept at fostering community engagement and ensuring resident satisfaction, my tenure at Crandells Enterprises INC honed my crisis intervention and preventive maintenance skills. Demonstrated success in staff training and policy enforcement, achieving a significant improvement in service coordination and resident support. Balances strong decision-making with clear communication to enhance operational efficiency and client care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
House Manager
Crandells Enterprises INC
05.2022 - Current
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Medication management/Documentation
- House Keeping
- Ensuring all Services and Goals are being met.
- Appointment Scheduling
- On Boarding Training of New Hires
Certified Peer Support Specialist
Crandells Enterprises INC
05.2022 - Current
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Supported clients in building resiliency through skill-building exercises emphasizing problem-solving techniques and adaptive coping strategies.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
- Promoted client self-advocacy through education on rights, responsibilities, and navigating complex systems of care.
Lead Staff/PCA
Serenity Therapeutics
08.2021 - 02.2022
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Education
High School Diploma -
Smithfield-Selma High School
Smithfield, NC12.2019
Skills
- Calendar Management
- Crisis Intervention
- Employee Scheduling
- Staff Training
- Appointment Coordination
- Financial Management
- Housekeeping
- Conflict Resolution
Certification
- Medication Tech
- CPSS
- CPR
- First Aid
- NCI/Seizure
Timeline
House Manager
Crandells Enterprises INC
05.2022 - Current
Certified Peer Support Specialist
Crandells Enterprises INC
05.2022 - Current
Lead Staff/PCA
Serenity Therapeutics
08.2021 - 02.2022
High School Diploma -
Smithfield-Selma High School
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