Violet Aniba
Shelby
Summary
Developed skills in fast paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Honeybakedhamcocafe
Gastonia, NC
10.2024 - 01.2026
- Assisted customers with product selection and provided exceptional service to enhance satisfaction.
- Collaborated with team members to meet sales goals and support promotional events effectively.
- Educated customers on product features and benefits, driving informed purchasing decisions.
- Participated in training new associates on operational procedures and customer service best practices.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed inventory levels by monitoring stock quantities and notifying supervisor of low supplies
- Developed strong rapport with customers and created positive impression of business.
Barista
7 Brew
Shelby, NC
03.2025 - 11.2025
- Assisted customers with menu selections, enhancing overall experience.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Burns Highschool
Lawndale, NCSkills
- Reliable and punctual
- Excellent people skills
- Product sales
- Upselling
- Professional demeanor
- Service oriented
- Teachable and receptive attitude
- Teamwork and collaboration
- Multi-tasking strength
- Task prioritization
Languages
Spanish
Timeline
Barista
7 Brew
03.2025 - 11.2025
Sales Associate
Honeybakedhamcocafe
10.2024 - 01.2026
High School Diploma -
Burns Highschool