Vincenzo Murano
Mooresville
Summary
Dependable employee who establishes rapport and trust with customers and associates and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
7
7
years of professional experience
Work History
Rural Carrier Associate
United States Postal Service, USPS
12.2022 - 05.2023
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Organized mail ahead of delivery runs for correct routing.
Associate
Live Well Salt And Sauna
03.2022 - 12.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Sold packages and memberships to customers
Float Consultant
True Rest Float Spa
08.2021 - 03.2022
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Sold Memberships
- Deeply cleaned spa throughout entire shift
- Toured guests through facility and taught them about float therapy
Delivery Driver
Gregorio's Pizza
05.2018 - 01.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Produce Associate
Stop And Shop Supermarket
10.2017 - 05.2018
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Cashier
Uncle Giuseppe's Marketplace
12.2015 - 03.2016
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
Education
Bachelor of Arts - History
SUNY Plattsburgh
Plattsburgh, NY05.2021
Associate of Arts - Liberal Arts And Sciences
SUNY Farmingdale
Farmingdale, NY05.2018
High School Diploma -
Massapequa High School
Massapequa, NY06.2016
Skills
- Service Sales
- Sorting and Delivery
- Customer Service
- Problem Solving
- Critical Thinking
- Research
- Writing
- Photography
Timeline
Rural Carrier Associate
United States Postal Service, USPS
12.2022 - 05.2023
Associate
Live Well Salt And Sauna
03.2022 - 12.2022
Float Consultant
True Rest Float Spa
08.2021 - 03.2022
Delivery Driver
Gregorio's Pizza
05.2018 - 01.2019
Produce Associate
Stop And Shop Supermarket
10.2017 - 05.2018
Cashier
Uncle Giuseppe's Marketplace
12.2015 - 03.2016
Bachelor of Arts - History
SUNY Plattsburgh
Associate of Arts - Liberal Arts And Sciences
SUNY Farmingdale
High School Diploma -
Massapequa High School
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