Viktor Escobar Cartagena
Greensboro
Summary
Dynamic and dedicated professional with extensive experience at Dairy Queen Store, excelling in customer service and cash handling. Recognized for mentoring new employees and maintaining high accuracy in transactions, contributing to a positive team environment and improved customer satisfaction. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
1
1
year of professional experience
Work History
Cashier
Dairy Queen Store
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
BBA - Business Economics
North Carolina A&T State University
Greensboro, NC05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Guest inquiries
- Written and verbal communication
- Order taking
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Dairy Queen Store
06.2024 - Current
BBA - Business Economics
North Carolina A&T State University
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