Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Jauregui

Roseboro,NC

Summary

Sociology graduate with hands-on experience in childcare, customer service, and team-based environments. Skilled in building rapport, supporting diverse populations, and managing high-pressure situations with empathy and professionalism. Strong foundation in social systems, inequality, and human behavior through academic training. Passionate about making a meaningful impact in the community through direct support and advocacy.

Overview

5
5
years of professional experience

Work History

Childcare Provider

Family Household
05.2025 - Current
  • Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
  • Maintained safe environment by keeping watchful eye on children.
  • Managed daily schedules for multiple children, ensuring timely completion of tasks such as homework, chores, and extracurricular activities.
  • Worked with parents one-on-one to address individual needs of children in care.

Barista

Starbucks
02.2021 - 03.2025
  • Provided exceptional customer service in a fast-paced environment, actively listening to diverse clients' needs and resolving concerns with empathy and efficiency.
  • Managed multiple customer orders and tasks simultaneously, demonstrating strong time management and organizational skills.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Grocery Clerk

Lowes Foods
01.2020 - 12.2020
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.

Education

Bachelor of Arts - Sociology

University of North Carolina At Wilmington
Wilmington, NC
12-2024

Skills

  • Clear verbal communication
  • Conflict resolution
  • Patience with children and adults
  • Multitasking in high pressure environments
  • Relationship-building
  • Time management
  • Attention to detail
  • Child safety an supervision
  • Team collaboration

Timeline

Childcare Provider

Family Household
05.2025 - Current

Barista

Starbucks
02.2021 - 03.2025

Grocery Clerk

Lowes Foods
01.2020 - 12.2020

Bachelor of Arts - Sociology

University of North Carolina At Wilmington
Victoria Jauregui