Victoria Horney
Spruce Pine
Summary
Detail-oriented and efficient worker known for excellent communication and problem-solving skills. Committed to maintaining high standards of cleanliness and delivering exceptional customer experiences. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
St. John's Cleaning Company
Crystal St. John
Elk Park
07.2025 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
Avery Sq. Beauty Salon/ Cosmetologist
Jeanine Williamson
Newland
04.2025 - Current
- Responded to customer inquiries by phone, email, and in person.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Maintained cleanliness of salon by sweeping, mopping floors and sanitizing equipment.
- Performed hair services including coloring, cutting, styling and blow-drying.
Cruz Thru/Cook/Cashier
Zach Stamey
Newland
02.2023 - 06.2025
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Tasty Hut Inc./Waitress/Cashier
Dallas Church
Spruce Pine
07.2021 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Applied Science - Cosmetology
Mayland Community College
Spruce Pine05-2025
High School Diploma -
Avery County High School
Newland, NC06-2023
Skills
- Customer service and communication
- Time management
- Cleanliness maintenance
- Basic bookkeeping
- Teamwork and collaboration
- Multitasking Abilities
- Microsoft Word
- Problem-solving
Timeline
St. John's Cleaning Company
Crystal St. John
07.2025 - Current
Avery Sq. Beauty Salon/ Cosmetologist
Jeanine Williamson
04.2025 - Current
Cruz Thru/Cook/Cashier
Zach Stamey
02.2023 - 06.2025
Tasty Hut Inc./Waitress/Cashier
Dallas Church
07.2021 - 03.2023
Associate of Applied Science - Cosmetology
Mayland Community College
High School Diploma -
Avery County High School