Professional Summary
Overview
Work History
Education
Skills
Timeline

Victoria Fitzpatrick

Duke University Hospital
Durham
17
years of professional experience

Professional healthcare worker with strong skills in patient care, documentation, and clerical work. Demonstrates exceptional teamwork, ensuring smooth operations and adaptability to changing needs. Reliable and focused on achieving results. Prepared to contribute positively to healthcare teams and patient outcomes.

Work History

CNA II

11 Years 3 Months
Duke University Hospital | 04.2015 - Current
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Collaborated with healthcare team members to ensure continuity of care for patients.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in training sessions to improve skills and knowledge related to patient care practices.
  • Demonstrated understanding of clerical practices, ensuring efficient office operations.
  • Operated computer terminals and various office equipment to support daily tasks.
  • Copied, filed, faxed, and distributed materials. Maintained inventory and replenished supplies.
  • Ability to understand and follow oral and written instructions.
  • Interacted tactfully and courteously with the public to provide excellent service.
  • Ability to apply specific departmental rules and regulations relating to verifying, processing and maintaining records and forms.

CNA

3 Months
Durham Ridge Assisted Living | 10.2014 - 01.2015
  • Set up and facilitated engaging activities for residents.
  • Provided personal care support for residents, including bathing, dressing, and feeding.
  • Assisted residents with safe transfers between bed and wheelchair.
  • Actively monitor and assist 10 Alzheimer residents.
  • Responded to resident call lights and bells promptly to address needs.
  • Chart residents' daily activities, intake and voiding.
  • Set up and assist residents with activities.
  • Answer call lights and bells.
  • Experience with monitoring oxygen tanks to ensure sufficient oxygen supply.

Nursing Assistant Clinicals

2 Months
Kindred Transitional Care and Rehabilitation | 06.2013 - 08.2013
  • Obtained food trays and facilitated resident feeding to ensure nutritional intake.
  • Documented resident health information in charts
  • Responded to signal lights and bells to promptly address resident needs.
  • Provided comprehensive grooming, oral hygiene, bathing, hair, and incontinence care to enhance resident comfort and dignity.
  • Took and recorded temperature, blood pressure, pulse, and respiration rates.
  • Answered signal lights and bells to determine resident needs
  • Charted

Sales Associate

3 Months
Victoria's Secret | 11.2013 - 02.2014
  • Provided excellent customer service
  • Impacted higher sales by keeping new inventory stocked
  • Worked with all departments to meet daily goals and quotas
  • Kept store environment clean to enhance shopping experience
  • Provided swift, professional checkouts on the register
  • Worked during peak seasons to support store operations

Sales Associate

2 Years 7 Months
J.C. Penney | 10.2009 - 05.2012
  • Recipient of the team player award, from management, for outstanding efforts, and results in customer service, and merchandising.
  • Increased sales by utilizing independent judgment and sales techniques provided exceptional customer service while continually developing strong product knowledge.
  • Positively impacted sales results.
  • Enhanced sales performance through effective customer engagement.
  • Took initiative to successfully implement merchandising strategies in order to maximize retail awareness, increase sales and improve operational efficiency.
  • Prioritized and organized work schedule for the day, to ensure all tasks done in a timely and quality manner, leading to successful completion.
  • Interacted with other departments to provide assistance with tasks, working collaboratively, within a team setting, in order to optimize business accomplishments.
  • Organized and maintained documents by copying, filing, and mailing materials.
  • Demonstrated expertise in providing courteous and tactful customer service.

Education

Certified Nursing Assistant II

Hock Plaza | Durham, NC | 05.2017

learned different medical procedures, and demonstrated them.

completed hands on hours with a registered nurse to obtain my nursing assistant level II certification.

Certified Nursing Assistant

Durham Technical Community College | Durham, NC
  • Specialized Academic Courses
  • Specialized care skills
  • Grooming skills
  • Urinary Elimination skills
  • Nutrition/hydration skills
  • Vital sign skills
  • Laws and ethics
  • Filing

Central Sterile Processing

Durham Technical Community College | Durham, NC
  • Specialized Academic Courses
  • Decontamination
  • Preparation and handling
  • Sterilization
  • Sterile storage
  • Inventory management and distributions

Dental Assistant Career Diploma

Penn Foster Career School | Scranton, PA
  • Specialized Academic Courses
  • Dental Terminology and Anatomy
  • Dental Law and Ethics
  • Infection Control
  • Business Administration for Dental Assistants
  • Radiology I & II
  • Preventative Dentistry and Nutrition

Skills

Certified Nursing Assistant
Medical terminology knowledge
Regulatory compliance
Electronic health records
HIS procedures knowledge
Documentation accuracy
Knowledge of general clerical practices and procedures
Office equipment operation
Office administrative support
Ability to organize and set priorities.
Public interaction
Interpersonal skills
Telephone etiquette
Instruction comprehension

Timeline

CNA II

Duke University Hospital
04.2015 - CurrentRead More

CNA

Durham Ridge Assisted Living
10.2014 - 01.2015Read More

Sales Associate

Victoria's Secret
11.2013 - 02.2014Read More

Nursing Assistant Clinicals

Kindred Transitional Care and Rehabilitation
06.2013 - 08.2013Read More

Sales Associate

J.C. Penney
10.2009 - 05.2012Read More

Penn Foster Career School

Dental Assistant Career Diploma
Read More

Durham Technical Community College

Central Sterile Processing
Read More

Durham Technical Community College

Certified Nursing Assistant
Read More

Hock Plaza

Certified Nursing Assistant II
Read More
Victoria Fitzpatrick