Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA CONCEPCION

Jacksonville

Summary

Developed skills in fast-paced retail environments, ready to transition to new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Sales Associate

MCCS, CAMP LEJEUNE MAIN EXCHANGE
09.2023 - Current
  • Keep the work area clean, organized and free of clutter at all times.
  • Helped customers find and select products.
  • Operated cash register and POS to handle purchases, price matching, and card payments for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Provided accurate information about products, prices and available inventory both in person and over the phone.
  • Responsibilities included ordering, dating, and organizing restricted inventory.
  • Met merchandising and appearance standards by keeping store stocked and products faced.
  • Followed checklist to complete retail store opening and closing activities.
  • Assisted with training and mentoring new team members.
  • Maintained inventory records for restocking purposes.
  • Assisted in placing special orders for customer satisfaction.
  • Performed sales floor work, such as assisting customers, stocking shelves, and keeping up to date with inventory.

Sales Associate

MCCS FRENCH CREEK EXCHANGE
08.2022 - 12.2022
  • Helped customers find and select products.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Met merchandising standards by keeping store stocked and products faced.
  • Followed checklist to complete retail store opening and closing activities.
  • Engage with guests to understand and anticipate customer service needs.
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
  • Assisted in sales, returns, handling of faulty merchandise with efficiency and excellent customer service.
  • Taking messages from vendors and answering customer inquiries.

Crew Member

BOJANGLES
06.2022 - 10.2022
  • Followed procedures for safe food preparation and handling to health regulation standards.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Placed orders into POS systems and handled payment transactions.
  • Packaged orders for the drive through, front, and delivery orders for pickup.
  • Cleared and bussed tables and mopped lobby floors during closing times.

Education

Associate of Studio Arts -

University of North Carolina At Greensboro
Greensboro, NC
05.2023

Skills

  • Multi-tasking
  • Merchandise Receiving and Handling
  • Quality Control Guidelines
  • Problem-Solving Aptitude
  • Point of Sale Operation

Timeline

Sales Associate

MCCS, CAMP LEJEUNE MAIN EXCHANGE
09.2023 - Current

Sales Associate

MCCS FRENCH CREEK EXCHANGE
08.2022 - 12.2022

Crew Member

BOJANGLES
06.2022 - 10.2022

Associate of Studio Arts -

University of North Carolina At Greensboro

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