Vickie Mcneil
Grifton
Summary
Dynamic and results-driven professional with extensive experience in customer service and sales at Conduent and Lenoir Community College Bookstore. Proven ability to enhance customer satisfaction and drive revenue through effective communication and product knowledge. Skilled forklift driver with a strong commitment to teamwork and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
GSC
Kinston, NC
07.2025 - Current
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Conducted regular inventory checks to ensure accuracy and prevent stock discrepancies.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Collaborated with team members to streamline shipping and receiving processes.
Sales Associate
Lenoir Community College Bookstore
Kinston, NC
05.2024 - 06.2025
- Assisted customers in locating and selecting products, enhancing shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Maintained inventory levels by regularly conducting stock checks and replenishing shelves.
- Collaborated with team members to create visually appealing merchandise displays.
Sales Associate
Premium Retail Services Inc
Kinston, NC
04.2023 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Executed daily sales strategies to effectively promote products and drive revenue.
- Maintained knowledge of current promotions, ensuring accurate information delivery to customers.
- Collaborated with team members to achieve store goals and improve overall performance.
Customer Service Representative
Conduent
Kinston
02.2021 - 03.2023
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Documented customer interactions accurately in CRM systems for future reference.
- Collaborated with team members to improve service processes and enhance customer experience.
Education
High School Diploma -
Anointed Zone
Goldsboro, NC05.2014
Skills
Customer Service Representatives
Sales Advisor
Warehouse Worker
Forklift Driver
Certification
Forklift Certification
CRC Certified
Languages
English
Professional Working
Timeline
Warehouse Worker
GSC
07.2025 - Current
Sales Associate
Lenoir Community College Bookstore
05.2024 - 06.2025
Sales Associate
Premium Retail Services Inc
04.2023 - 05.2024
Customer Service Representative
Conduent
02.2021 - 03.2023
High School Diploma -
Anointed Zone