Vially Kankoyobo
Charlotte
Summary
Efficient Customer Returns Processor known for high productivity and ability to complete tasks swiftly. Possess specialized skills in return merchandise authorization, inventory management, and customer service. Excel in problem-solving, communication, and organizational abilities to enhance return processes and customer satisfaction. Committed to improving return operations through effective teamwork and process optimization.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Customer Returns Processor
Amazon
Charlotte
03.2024 - Current
- Inspected returned items for damages and determined restocking eligibility.
- Restored returned products to saleable condition, verifying correct packaging and labeling with price reduction as appropriate before returning to designated area on shelves.
- Trained new team members on return processing standards and best practices.
- Communicated return order status and type to office and warehouse staff, providing written reports on product codes and quantities.
Driver
Gate Gourmet
Dallas
04.2018 - 04.2021
- Operated delivery vehicles to transport food products safely and efficiently.
- Assisted in loading and unloading products at various locations for timely deliveries.
- Communicated with team members to coordinate delivery schedules effectively.
- Responded promptly to any road or delivery issues while on route to destinations.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Education
Foreign Country
Skills
- Inspection techniques
- Return processing
- Product restoration
- Inventory management
Languages
English
Beginner
French
Professional
Timeline
Customer Returns Processor
Amazon
03.2024 - Current
Driver
Gate Gourmet
04.2018 - 04.2021
Foreign Country