Veronica Popo

• Responsible for general operations, ensuring an effective, profitable store by year-end.
• Responsible for hiring and developing the employee team.
• Integrate rehabilitation services.
• Offer quality retail merchandise.
• Trained and mentored staff on customer service and merchandise handling.
• Supervised daily store operations and maintained a positive shopping environment.

• Provide direct supervision to Direct Support staff.
• Provide special-needs adults and children with therapeutic supervision.
• Schedule Direct Support staff to ensure that staffing ratios are in compliance with regulatory and service plan requirements.
• Conduct timely performance reviews.
• Develop supportive therapeutic relationships with guardians and service users.
• Mentor and train direct support staff.
• Maintain a work environment that supports dignity, and fair treatment of staff.

• Responsible for the overall operation of the assigned service site, including:

- Direct Care Staff.

- Budget.

- Compliance with state and federal regulations or standards of service.

- Provide quality service to service users.

• Supervised and assisted juveniles who had behavioral and mental health issues.
• Responsible for transporting clients to school, appointments, court, etc.
• Responsible for maintaining consumers' home and activity schedule.
• Responsible for medication administration.