VERONICA HENRIQUEZ VENTURA
Durham
Summary
Dynamic administrative professional with a proven ability to coordinate tasks and maintain highly organized office environments. Strong organizational skills enhance office efficiency and provide seamless support for team operations. Recognized for effective communication and multitasking capabilities, adept at addressing diverse administrative needs while fostering a collaborative workplace atmosphere. Committed to driving productivity and ensuring smooth operational workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Assessment
Durham Tech Community College
07.2022 - Current
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensurs accurate record-keeping with diligent data entry and database management for vital company information.
- Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Administers assessment-related surveys, prepared summary reports, and managed electronic archives for proper documentation of compliance.
- Maximizes accuracy by conducting regular quality assurance checks on administered assessments and scoring procedures.
- Maintains strict confidentiality of student records, ensuring compliance with FERPA regulations and school policies.
- Assists in the creation of accessible testing accommodations for students requiring specialized support or modifications due to disabilities or other challenges.
- Collaborates with cross-functional teams to develop and implement assessment strategies that aligned with the broader educational goals of the school or district.
- Coordinates logistics for large-scale standardized tests, ensuring smooth operation and minimal disruptions to the learning environment.
- Stays up to date on current assessment trends and laws.
- Monitors testing sites and regulation adherence.
- Provides TABE testing to students who are currently enrolled in our program.
Office and Registrar Assistant
Durham Tech Community College
08.2017 - 07.2022
- Proficient with Microsoft Office, Word, Excel, PowerPoint, Outlook, Access, Illucian/Colleague, and the college teaching/learning platform Sakai
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with a personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion before processing.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
Education
Associate in Applied Science Degree - Office Administration
Durham Tech Community College
Durham, NC05.2022
Certificate - Office Administration
Durham Technical Community College
Durham, NC05-2019
Certificate - Community Spanish Interpreter
Durham Technical Community College
Durham, NC05-2018
High School Diploma -
Durham Technical Community College
Durham, NC05-2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Recordkeeping
- Data organization
- Professional and mature
- Filing and data archiving
- Records management
- Documentation and reporting
- Microsoft PowerPoint
- Data management
- Spreadsheets
- Prioritization
- Records administration
- Confidential document control
- Strategic planning
Certification
North Carolina Notary Public
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant, Assessment
Durham Tech Community College
07.2022 - Current
Office and Registrar Assistant
Durham Tech Community College
08.2017 - 07.2022
Associate in Applied Science Degree - Office Administration
Durham Tech Community College
Certificate - Office Administration
Durham Technical Community College
Certificate - Community Spanish Interpreter
Durham Technical Community College
High School Diploma -
Durham Technical Community College
Awards
Sigma Delta Mu Member (foreign language honor society), March 2, 2016.
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