Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Brown

Salisbury

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Cash Office and Customer Service Associate

Kohls
08.2008 - Current
  • Balance registers from previous day
  • Prepare deposit
  • Open registers at opening of the store
  • Process customer returns

Merchandiser/Vendor

Anderson Merchandising
06.2018 - 09.2023
  • Scheduled maintenance of displays for
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual displays to highlight new and featured products.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Established strong vendor relationships to maintain and support business.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Home Health Care Provider

Home Instead
04.2008 - 06.2012
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Transported clients for medical and personal outings.

Keyholder

Hallmark
12.2004 - 06.2008
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit, and check payments.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
  • Oversaw team of [Number] employees.

Education

High School Diploma -

Salisbury High School
Salisbury, NC
05.2001

Skills

  • Customer Experience
  • Customer Relationships
  • Cash Register Operations
  • Return and Exchange Processing
  • Changing Out Tills
  • Returns Policies
  • Merchandise Sales
  • Handling Procedures
  • Restock Products
  • Credits and Refunds
  • Stock Rotation
  • Coin and Currency Counting
  • Till Counting
  • Store Merchandising
  • Cash Drawer Balancing

Timeline

Merchandiser/Vendor

Anderson Merchandising
06.2018 - 09.2023

Cash Office and Customer Service Associate

Kohls
08.2008 - Current

Home Health Care Provider

Home Instead
04.2008 - 06.2012

Keyholder

Hallmark
12.2004 - 06.2008

High School Diploma -

Salisbury High School

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Veronica Brown